Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,539 Reviews)
Rating breakdown 3,539 reviews
5 Stars
2,856
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5
Great
on June 15, 2024
Posted by: Shields
Love the product. Love the program and the best of the best.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
on June 15, 2024
Posted by: Anonymous
from Davenport iowa
Confusing, difficult to understand, No instructions
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 16, 2024
Hello there, thanks for sharing. We always aim to provide a quality service and product. If you’re still in the setup process, you can use this article as a guide: https://support.roku.com/article/4406543606551. More information about this product is available at https://www.roku.com/products/roku-streaming-stick-4k. For more questions, you can contact us directly at https://support.roku.com/contactus. Your feedback is important, and we’ll certainly share this with our product team.
We hope this helps!
Roku Customer Advocate
We hope this helps!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
3
on June 15, 2024
Posted by: Roku
from lenexa KS
can't figure out how to access my local news/weather stations
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, July 16, 2024
Hello there! We appreciate your choice of Roku products. If you have an antenna connected to your Roku TV and the list of "over-the-air" channels you see in the Live TV Channel Guide does not match your area, you can try entering your zip code in the Settings menu on your Roku TV using the following steps. Press Home>Setting>System>Zip code and enter your zip code. For more options on accessing your Local news and weather station, you can refer to this FAQ article at https://support.roku.com/article/115012658287. If you have other questions, please contact us directly at https://support.roku.com/contactus. Your feedback is very important to us.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
WORKING FINE
on June 15, 2024
Posted by: Island Dave
from Oahu, HI
Cut the Cable and went with this instead. Works good and picture quality is good.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Remote is too small
on June 14, 2024
Posted by: Oldken
from Montgomery County, PA
The product is great. I am having difficulty, however, getting accustomed to the various ways of accessing the shows I like. As the title states, the remote is too small and with the volume buttons on the side, I am constantly pressing them by accident when I try to work with the remote. I am also having difficulty figuring out what each of the buttons do when you are on the various screens.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Seamless and easy to navigate
on June 14, 2024
Posted by: SammyJ
from WI
I bought this when we switched to WiFi based TV. It connected easily and was simple to set up. Very pleased as it works exactly as we hoped and expected.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Excellent performance
on June 13, 2024
Posted by: Anonymous
Bought this approximately 5 weeks ago.Extremely easy to set up.Very user friendly.Easy to navigate through the many features.Impressed with the many programs that are available for viewing.The few times that I was having with technical issues,the support staff was very good in helping me resolve my issues.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Well THAT was easy!
on June 13, 2024
Posted by: JayG
from Huntersville, NC
Thanks SO much. Wish I know about product earlier. My family and I were paying cable company every month for DVR box that we never used. Add a ROKU, return the DVR box and save the monthly charge. THX
I would recommend this to a friend!
Written by a customer while visiting roku.com