Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,540 Reviews)
Open Ratings Snapshot
Rating breakdown 3,540 reviews
5 Stars
2,857
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5 out of 5
5
Love the channels
on June 26, 2024
Posted by: Tukn20s
from Los Angeles
I got rid of cable which I thought I would miss, but roku put that to rest. It was a great move.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Better than the fire sticker
on June 26, 2024
Posted by: Beugly
from Champaign il
Better than the fire stick. Does not try to sell you stuff you dont want
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
like the stick for use when traveling
on June 26, 2024
Posted by: stick 4K
from Ohio
love the volume control now i have one remote instead of two to use ...maybe in future you can make it light up so its easy to use in the dark
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
To many resets
on June 26, 2024
Posted by: Russell
from Alsea Oregon
Since purchase, had to reset several times. Would suggest using the old style small box, much more reliable and less stress and frustration
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 19, 2024
Hi Russell, thanks for taking the time to troubleshoot your device and sharing your thoughts with us. To fix this issue, try updating the software. It's important to update all software to get the best performance with the latest features and to ensure a bug-free and enjoyable streaming experience. To do this, go to Home > Settings > System > Software Update. Please let us know if this will help you can contact us directly at https://support.roku.com/contactus.

Thank you!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy to set and use, love it!
on June 25, 2024
Posted by: DMG74
from Bells, TN
I've tried the other sticks and Roku is by the best. Great channel selection also.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Excellent programs
on June 25, 2024
Posted by: Becky
from Mesa AZ
This was a gift from my son. I love the programs I can now get on BBC!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
on June 25, 2024
Posted by: Billd
from Victor NY
We purchased this product 6 months ago and we have gotten very little use from it. Definitely not worth the purchase!
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Ease of use!
on June 25, 2024
Posted by: SteveP
from Georgia
I bought this as help to steam and navigate the internet. It was so easy to set up and begin immediately enjoying it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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