Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,540 Reviews)
Rating breakdown 3,540 reviews
5 Stars
2,857
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5
Very pleased
on July 10, 2024
Posted by: Suebtone
from Woodstock ga
Hapoy with the product and does exactly what I wanted. Remote is easy to use without a million buttons.
Written by a customer while visiting roku.com
Customer Rating
5
Great
on July 10, 2024
Posted by: Best Roku
from Browns Summit NC
I ‘m enjoying my new Roku. It is much improved over an older Roku and Apple.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use!
on July 10, 2024
Posted by: Bagel
from Kalamazoo, MI
Bought a couple months ago, hooked up to tv and surround sound with little difficulty.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
I like being able to talk into the remote...
on July 10, 2024
Posted by: Trelbee
So, the remote upgrades are fun. But other than that and the fresh speed the system has, it was a HUGE ball ache trying to get the whole thing working. It did keep all my channels from my last Roku system, but all the thumbnails were missing, and the only solution I could find (after trying every kind of reset and restart known to the internet) was to arduously go in and manually delete and reinstall each channel. Once I did that, all the thumbnails were there. But WOW. That sucked. I was happy enough with my old Roku system, honestly.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, July 30, 2024
Hi Trelbee, thank you for sharing your experience with us and for taking the time to troubleshoot the issue. We want to let you know that it is important to apply all software updates to achieve the best performance with the latest features and to ensure a bug-free and enjoyable streaming experience. If you encounter the same issue, please let us know at https://support.roku.com/contactus so that we can properly address this issue.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
This does NOT perform as Advertised!
on July 9, 2024
Posted by: TLRZ
from ILLINOIS
Roku advertises that you can get FOX news live on there products. I purchased 8 of these and they do NOT broadcast FOX news. It worked for a couple of weeks so I purchased more of them only to find out that they false advertise. I have informed them and their fix DOES NOT work. Who Knows what will NOT Broadcast as they say next???????
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, August 30, 2024
Hi there, thanks for letting us know about this matter. Fox Local is a free news app that provides comprehensive coverage of local events. No cable subscription or login is required. However, it is currently available only in specific cities and not in all regions. To check its availability, you can refer to the following article: https://channelstore.roku.com/details/fdc42b2a61f55fecd3dde5c833dadcbe/fox-local-free-live-news. Your feedback is important as it helps us improve and expand our services.
We hope this clears things up!
Roku Customer Advocate
We hope this clears things up!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
Good value
on July 9, 2024
Posted by: EB Annapolis
from Annapolis
So much easier and hassle free compared to cable. I am so done with Verizon!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku Streaming Stick 4k
on July 6, 2024
Posted by: Rob F
from NJ
I have had this stick for a little over a month and it works great.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love it!
on July 5, 2024
Posted by: Great Product
from VA
This was a gift from my brother!
We have enjoyed it so much!
We have enjoyed it so much!
I would recommend this to a friend!
Written by a customer while visiting roku.com