Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,540 Reviews)
Rating breakdown 3,540 reviews
5 Stars
2,857
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5
Easy to set up and use! So many great functions
on July 16, 2024
Posted by: Gshaw9966
from Oregon City, OR
I have been using ROKU only now for about 4 months. I was kinda nervous about getting rid of cable and it's overpriced stability. However it has worked out far better than expected! Should've made the switch sooner!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to install
on July 15, 2024
Posted by: GJBodnar
from MI
Very easy to install and connect to existing WiFi
Be care in monitoring your various streaming service subscriptions
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on July 15, 2024
Posted by: Roku player
from Weatherford, Texas
Exactly what I wanted, The one I had before went out so I had to order another one!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Tv time
on July 15, 2024
Posted by: JR66
Wish it had numbers to make it easier to get to regularly watched shows. Also the volume keys are in a bad place and can be too accidentally accessed.
I would recommend this to a friend!
Response from roku.comBy Bernie, Roku Customer Advocate, July 30, 2024
Hi there, thanks for taking the time to share your feedback! You can add the recent channels as favorites for the Roku channel to access them easily. Go to The Roku Channel (TRC) > select the channel > Press the star button of your remote > Add to favorites. For streaming channels, highlight the app and press the remote's star(*) button, then select favorites.
This is a new feature that makes finding new content easier than ever. It shows a feed called Continue Watching to jump back into your shows/movies, a Save List, and custom recommendations. Learn more about it here: https://www.roku.com/blog/what-to-watch. We look forward to more reviews from you in the future. Happy Streaming! Roku Customer Advocate
This is a new feature that makes finding new content easier than ever. It shows a feed called Continue Watching to jump back into your shows/movies, a Save List, and custom recommendations. Learn more about it here: https://www.roku.com/blog/what-to-watch. We look forward to more reviews from you in the future. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Roku streaming stick
on July 15, 2024
Posted by: John
from Grand Junction Co
Bought it last month for a vacation trip. Worked just fine.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Did not work for my TV
on July 15, 2024
Posted by: Trish217
from Minnesota
I have a Vizio 4k TV that is not even 5 years old. We are in a rural area so our internet connection can be a bit spotty. The wireless cards in TVs are generally not good so I bought another Roku to make the connectivity better (already use one for the same reason with my bedroom TV and it works perfect). Kept getting an error message. When I googled the problem, I saw TONS of complaints from people having the same issue. Roku seems to be aware but still has not fixed it and there's no resolution. I believe it's something to protect against piracy that causes a glitch. Very frustrating. I ended up switching the 2 Rokus around and am now using my old 2018 Roku from my bedroom TV. Strange that the old Roku works for my Vizio TV and the new/improved Roku doesn't.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, July 30, 2024
Hi Trish, thank you for sharing with us. Sometimes, you may have had this protect against piracy issues, Which is known as HDCP (High-bandwidth Digital Content Protection) and is used on HDMI connections for digital devices like Blu-ray players, cable boxes, and Roku streaming devices. It is a standard for protecting movies and TV shows from being copied. Here's a quick tip for troubleshooting: unplug the HDMI cable from your TV, then restart both the Roku device and the TV. This can help refresh the Roku and TV systems. You can find more tips at this link https://support.roku.com/article/208755468. If the issue persists, contact us directly at https://support.roku.com/contactus.
Thank you!
Roku Customer Advocate
Thank you!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
3
Commercials are in spanish, when english is set.
on July 14, 2024
Posted by: Pat78
from Indiana
I have owned 3 roku devices for several years. I recently logged into Fox News and all their commercials are in spanish.
I would recommend this to a friend!
Response from roku.comBy Elmer, Roku Customer Advocate, November 15, 2024
Hello Pat, thanks for sharing your experience with us. Advertising content, including the language of commercials, is typically managed by the network rather than by Roku, so it can vary based on region or audience targeting. If you continue to notice commercials in Spanish, it may be based on the settings or preferences in the Fox News app. We hope this helps clarify, and we appreciate you being a loyal Roku user. Happy Streaming!
Written by a customer while visiting roku.com
Customer Rating
5
Good selection
on July 14, 2024
Posted by: Gibb58
from Arkansas
Roco has been great since, I bought it ,it's got a great selection of movies.
I would recommend this to a friend!
Written by a customer while visiting roku.com