Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,540 Reviews)
Open Ratings Snapshot
Rating breakdown 3,540 reviews
5 Stars
2,857
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5 out of 5
5
Cut off cable
on July 19, 2024
Posted by: MeMj
from New Mexico
It is still a bit of an adjustment. We get all our streaming plus a great deal more with roku. I have purchased another for the main set. Recommended very highly.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Best streaming format
on July 19, 2024
Posted by: NIGHTRPH
from Sewell NJ
4th roku product I have owned. Purchased high end android TV and still bought streaming 4k stick to power that tv.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
You can’t beat free
on July 19, 2024
Posted by: Sirjohn
from Fl
I was amazed at how many channels I could view for free. The video quality is awesome. I downloaded all of my local channel apps and don’t have to worry about dish network canceling networks. I have 4 tv’s in my house and two Roku sticks are in the guest rooms. I like the ability to limit guest access to add and pay channels. The remotes are simple and the app is very useful.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Clarity of which apps have commercial content
on July 18, 2024
Posted by: Rose Ann Cope Tortorice
from Lone Pine CA
My husband's fighting cancer and not too patient with waiting for the rest of the program to get back on.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, July 26, 2024
Hi Rose Ann, thank you for sharing your experience with us. When using Roku to watch different streaming platforms and TV channels through free services like the Roku Channel, Tubi, Crackle, and PBS, you may encounter commercials and promotions. However, some services offer ad-free viewing if you subscribe to a specific streaming provider's no-ads plan. Meanwhile you do have the option to manage the ads on your Roku player. For more information, you can check out this FAQ article at https://support.roku.com/article/16255268195607#section-1. If you have more queries or concerns, feel free to contact us directly at https://support.roku.com/contactus.

We appreciate your feedback. Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
A very good upgrade
on July 18, 2024
Posted by: Bronx mom
from New York NY
I bought this firestick about a month ago. Very happy with the service
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Has new features over older sticks
on July 18, 2024
Posted by: Jedb
from Berlin, Md.
Happy I bought this product which is improved over the older sticks I have.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Seamless integration!
on July 18, 2024
Posted by: NiseyP
from Baton Rouge
This was our second Roku stick to purchase. We also have 2 Roku TVs. Installation and integration of the new Roku stick with our system was a breeze. Interface is easy to follow. We are able to navigate our various streaming platforms with ease with the Roku stick.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku S.S. is a great solution.
on July 18, 2024
Posted by: Robb
from Alaska
Not having a Roku TV, I bought the Streaming stick. All I had to to was plug it in and turn it on basically!
Written by a customer while visiting roku.com
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