Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,540 Reviews)
Rating breakdown 3,540 reviews
5 Stars
2,857
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5
Great Streaming
on July 19, 2024
Posted by: Team2Gils
from IL
This is a really nice streaming solution with a bunch of free stuff. Remote works great, controls my tv, and I can take it with me camping or a hotel.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Large variety of options.
on July 19, 2024
Posted by: judyr24
from Phoenix
I researched my options for streaming devices and I am not disappointed. I also like having the option of live tv. Just wish it were easier to resume watching the program that was previously viewed.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on July 19, 2024
Posted by: linda
from oklahoma city
i wish i had done this three years ago, i really enjoy it and am never at a loss for entertainment, goodby high cable bills
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
New model
on July 19, 2024
Posted by: Cjohnston
from IN
We had one that was older and there was no on/off button or volume control. This is much better.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Issues with Roku stick at times
on July 19, 2024
Posted by: Unhappy ust
from Phœnix. AZ
I replaced my Roku stick a few months ago but I have to unplug it from my tv and reinsert it a few times to correct problème with some steaming channel apps
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, August 30, 2024
Hi there, thanks for sharing your input! What specific problem do you have with some streaming channels? We advise you to try plugging the device into the wall outlet if you have plugged it into the TV. Also, try using another power cable for the device. If this results in the same, we recommend getting the HDMI extender at this link: https://my.roku.com/hdmi. Need help? Contact us online at support.roku.com/contactus to get started and connect with an agent. We’d love to have more reviews from you in the future. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Lives up to the ads
on July 19, 2024
Posted by: Kingmixer325
from Colorado
I had an older Roku that began losing internet connection often enough that it became annoying. The stronger wifi connection with this unit has alleviated that problem.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Still exploring
on July 19, 2024
Posted by: dikeyed
from Pa
We are still sorting through it to see what all is in it. So far s good.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Good but could be better
on July 19, 2024
Posted by: Gymbeaux
from Slidell LA
I like my Roku device except that I find it difficult to locate channels. You have to scroll through the complete list to get to the one you want. There ought to be a better way.
I would recommend this to a friend!
Written by a customer while visiting roku.com