Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,535 Reviews)
Rating breakdown 3,535 reviews
5 Stars
2,852
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5
ROKU 4K
on March 6, 2026
Posted by: Char C
This new ROKU 4K stick and remote work fine! My old ROKU stick and remote suddenly stopped working causing me to purchase the new RUKE 4K.
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on March 6, 2026
Posted by: Cliff T
So much free entertainment that I was not aware of. Great picture and so much variety to choose from.
Written by a customer while visiting roku.com
Customer Rating
5
Excellent
on March 6, 2026
Posted by: Gary R
Very easy to install easy operation and extremely fast. I wish I would’ve gotten this before I wired in my ethernet cable works. It’s fantastic.
Written by a customer while visiting roku.com
Customer Rating
5
Roku streaming
on March 6, 2026
Posted by: Simon F
Best streaming device I have ever owned.
I recently purchased 2 smart TV’s however I prefer using the Roku streaming devices.
I recently purchased 2 smart TV’s however I prefer using the Roku streaming devices.
Written by a customer while visiting roku.com
Customer Rating
5
Nice Stick
on March 6, 2026
Posted by: James F
My existing Roku stick started intermittently loosing its internet connection even though the settings graphics indicated a solid signal with no drop-outs.
I found Roku has a stick with a cable that acts as a wi-fi extender so I purchased the new stick. I have not experienced any signal drop-outs with the new stick and cable.
Roku is continuously adding new channels. Most of the time the new channels are not of interest to me but every now and then I get surprised and an absolute gem shows up.
Roku has an easy to use interface. I don't watch much television so the interface is important to me. I don't want to spend time getting frustrated trying to figure out how to use the stick when all I want to do is turn on the tv and watch something.
I found Roku has a stick with a cable that acts as a wi-fi extender so I purchased the new stick. I have not experienced any signal drop-outs with the new stick and cable.
Roku is continuously adding new channels. Most of the time the new channels are not of interest to me but every now and then I get surprised and an absolute gem shows up.
Roku has an easy to use interface. I don't watch much television so the interface is important to me. I don't want to spend time getting frustrated trying to figure out how to use the stick when all I want to do is turn on the tv and watch something.
Written by a customer while visiting roku.com
Customer Rating
4
I like it
on March 5, 2026
Posted by: Sevone R
The only downside I've found with Roku is that on various formats the audio and the visual are frequently out of sync. I restart more than I would like to. Everything else, so far, is really good. I'm about to install Roku on a second tv.
Written by a customer while visiting roku.com
Customer Rating
5
on March 5, 2026
Posted by: Shirley K
I contacted Roku due to issues with streaming. The response was “ it is your internet”. I asked if it was the Roku unit I was using— small white unit, I was told that wasn’t the problem. I didn’t believe it & took a chance
Purchasing the stick. It solved the problem—works great.
Purchasing the stick. It solved the problem—works great.
Written by a customer while visiting roku.com
Customer Rating
5
Solved my problem!
on March 5, 2026
Posted by: Gary M
Had difficulty getting all streaming and other services in my basement home theater. Roku has worked seamlessly and efficiently!
Gary
Gary
Written by a customer while visiting roku.com