Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,540 Reviews)
Rating breakdown 3,540 reviews
5 Stars
2,857
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
4
It’s good
on July 26, 2024
Posted by: JimmyJoeJeeter
from Hollywood land
This is my 3rd Roku player with v remote. I’ve noticed the batteries drain very fast or I just spend way too much time flipping through channels.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Service Is Misleading
on July 26, 2024
Posted by: Ghie Bee
from Sacramento
I don’t like the fact that I am asked to subscribe to apps and they ask for a tv provider. Since ROKU is not a provider, it leads to a dead end!
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, October 10, 2024
Hello there, thank you for letting us know your thoughts. If you want to watch for free, check out The Roku Channel:https://www.roku.com/whats-on/the-roku-channel. They offer a variety of free sports content, including live TV channels and The Rich Eisen Show. You can also watch live sports from popular premium channels. Just add the channels to your Roku home screen by following this step. Press Home>Search>Type the Channel Name>Select Channel> Add Channel. Keep in mind that premium channels may require a subscription for streaming games. If you have any questions, please contact us directly at support.roku.com. We really value your feedback as it plays a vital role in shaping our products and services.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
So happy!
on July 26, 2024
Posted by: Sarajbl
from Houston, Texas
I have a Samsung Smart TV and hated how it was so hard to operate. Purchased ROKU and so glad I did. It is so easy to use, tons of customization options, and fast!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
So sp
on July 26, 2024
Posted by: John
from York county Pa.
Roku device worked great for 2,weeks, now I have to touch the button on the device every time I turn on the tv. Did all the trouble shooting steps and did not make a difference.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, October 22, 2024
Hello, John. Thanks for sharing, and we appreciate you taking steps to fix the issue. We need to know more about the issue of the device to help you troubleshoot and fix the problem. We advise you to contact our support team at http://support.roku.com/contactus to connect with an agent. We will be more than happy to assist you. Happy streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
A nice surprise
on July 26, 2024
Posted by: Barharbor75
from Dunedin,FL
My son got me this for Father’s Day. I had an old one, and was surprised to get the new one that had voice recognition and on/off and volume control on the remote. I love it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use
on July 26, 2024
Posted by: miles per hour
from Eden NY
I bought the roku after firestick died,I like the roku better.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
love Roku!
on July 26, 2024
Posted by: happynana
from janesville wi
I now have Roku on 2 tv's! My family is really enjoying all the different channels!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Great product but…..
on July 26, 2024
Posted by: Roku is fantastic but
from Birmingham
Love love love Roku but just leaned that when I’m inside my TV provider AP, the Roku does not allow me to “speak” the channel I want. It always says “channel doesn’t exist”. Maybe someone can help me with that.
I would recommend this to a friend!
Written by a customer while visiting roku.com