Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,540 Reviews)
Rating breakdown 3,540 reviews
5 Stars
2,857
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
3
Glad we switched to Roku
on September 17, 2024
Posted by: Momzel
from AZ
We got rid of our Direct Tv, glad we did. Too many fake democratic advertising!
I would recommend this to a friend!
Response from roku.comBy Jessica, Roku Customer Advocate, September 27, 2024
Hello, thank you for choosing Roku. We're delighted that you are satisfied with our product. If there is anything that we can assist you with down the road, please don't hesitate to reach out. Enjoy and happy streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
on September 16, 2024
Posted by: Steve
from Florida
I don't like the location of the mute button. I'm constantly muting unintentionally.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love all of the ROKU streaming products.
on September 6, 2024
Posted by: Tubadoc
from Decatur, GA
I've had the streaming stick for a couple of years now. We regularly take it with us on vacations and plug it into available televisions and they always work like a charm. I have a ROKU tv, 2 ROKU streaming boxes and the stick. They have all lasted and make our television viewing life easy and dependable. I highly doubt the veracity of the "one star" reviews. I've had too many different ROKU products and have never had issues with any of them over the years. I am a fan!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Does not play well with Tablo TV DVR (Known Bug)
on August 22, 2024
Posted by: wmr07
from Chicago, Illinois
I love Roku and have had an account for several years, including a Roku TV and a Roku streaming box. I just bought this Streaming Stick 4K to use with an older TV, and it works well, EXCEPT that this TV is an older TV where I use the Tablo 4th Generation Over-The-Air (OTA) DVR so that I can watch live TV from both Chicago and Milwaukee. The problem happens when I go to my Roku app, select the Tablo app within Roku, and try to watch certain channels. All I get is a blank screen. The Tablo website reports a known bug with the Roku streaming stick (the latest model shipped to me, 3820R) where there is an incompatibility with Tablo. This problem with the Streaming Stick 4K has apparently not yet been fixed by Roku, so I gave it a 1 star. When this problem goes away, it would deserve 5 stars, since otherwise it works well and gives great picture quality, as well as access to all the usual movie and TV streaming apps.
I would recommend this to a friend!
Response from roku.comBy Elmer, Roku Customer Advocate, October 3, 2024
Hi there, this certainly isn't the kind of experience we'd hope you have, and we appreciate you sharing. We recommend checking for new updates, as our team is actively working on a resolution. If your issue continues, please get in touch with our team directly at support.roku.com/contactus so that we can assist.
Thanks for your support, and Happy Streaming!
Roku Customer Advocate
Thanks for your support, and Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Streaming with Roku is the way to go!
on August 21, 2024
Posted by: Rick
from Monroe, GA,
I have the Ultimate for my living room TV and just purchased the stick for my bedroom TV. Love them both! Saving money by cancelling Comcast Cable.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Save Using Roku vs Receivers
on August 17, 2024
Posted by: Irene
from SouthBay, California
My son bought 3 Rokus for me for 3 TVs a month ago and I like it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on August 10, 2024
Posted by: Robmust7
from Corpus Christi Tx
It is a great product for the price but could be better if it included all three local channels and one sport and adult without having to pay for it
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great product!!
on August 3, 2024
Posted by: Rose
from Texas
Love this Roku! We have the voice control which is so convenient. It makes finding shows so easy. The only wish I have would be to have some programmable buttons on the remote as we only use 1 of the 4 buttons they offer.
I would recommend this to a friend!
Written by a customer while visiting roku.com