Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,540 Reviews)
Open Ratings Snapshot
Rating breakdown 3,540 reviews
5 Stars
2,857
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5 out of 5
5
My entire house every TV has a Roku
on December 20, 2024
Posted by: Greg G
from Mastic beach ny
Roku has always been a great product from day one I can’t imagine going with anything else
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy Peasy
on December 20, 2024
Posted by: Roger J
The Roku stick is soooo easy to set up and use! A great device to stream
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
ROKU is the Best
on December 20, 2024
Posted by: Mary M
We have been using ROKU streaming sticks for years. They are easy to use and the ROKU Channel is included. We prefer this over our smart TV. Well worth the cost!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on December 20, 2024
Posted by: Peggy A G
Very easy set up. I’m not tech savvy .and I did it my self.
I’m still figuring out my way around channels. I’ve found shows I’ve never watched before 💕
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy to use.
on December 20, 2024
Posted by: Sandra D
Easy to install and use. Excellent streaming capability. No freezing. Thank you, ROKU.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on December 19, 2024
Posted by: Susan T
I paid for it, but my neighbor ordered it, I don't know from where, but I have been enjoying it!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
loving Roku
on December 17, 2024
Posted by: Keitha M
We have three tvs in different rooms in our home and have a Roku on them all. In the near future I plan on doing some van living occasionally and wanted to try the stick. It works just as good as the box and I love my Rokus.
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
Junk
on December 16, 2024
Posted by: Roku time 3 minus 1
from Utah
I purchased the Roku streaming Stick 4k for a second home. In the 18 months that I have had the device I may have used it for a total of 6 months. It stopped working and I've tried all of the recommendations to get it back online. Nothing has worked. I have two TCL Roku TVs that work fine, but this device is truly Junk and not worth the money.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, December 17, 2024
Hello! Thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Roku Customer Advocate
Written by a customer while visiting roku.com
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