Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,541 Reviews)
Open Ratings Snapshot
Rating breakdown 3,541 reviews
5 Stars
2,858
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
4 out of 5
4
Easy to set up
on March 10, 2025
Posted by: TonynSue
Easy to use, good variety of free apps. Would have gave it five stars however I had to reboot it once and start over. It has been working fine ever since.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
STREAMING STICK 4K
on March 10, 2025
Posted by: Anonymous
Streaming Stick states, "No Signal - HDMI-1." "Check if the source device is connected and powered on. Or press the INPUT button to select the input for the source device." The previous stick had not problem with the exact same setup. Now I must select the OK button every time I turn the equipment on. Pushing the OK button is no big deal. However, I shouldn't have to select the OK button.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Change of heart
on March 10, 2025
Posted by: Jeff Z
At first I was disappointed that the Roku didn't control my AV receiver. I still wish it would, but this is by far the best streaming device. I own a Fire stick and a Chromecast with Google TV streamers. The Roku is my go to device. The Chromecast is sluggish and crashes often. If using Tablo the Roku is the only way to go. The Tablo app on the other devices does not play smoothly when watching sports. The Roku plays Tablo perfectly. I also enjoy the Roku environment over the other two.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
The Only Way to Go
on March 10, 2025
Posted by: Mark V
Easy setup! The Roku Stick is in my shop at about 60 feet from my router and the Roku Stick has never lost the 5 g signal. No issues at all and provides great entertainment!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Happy with my Roku
on March 10, 2025
Posted by: John C
I’m happy with my Roku stick. Setup was easy and now I’m able to watch PBS Passport on my LG TV.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
We like the service!
on March 10, 2025
Posted by: Theresa O
The Roku was very easy to install and program. The apps are easy to navigate and subscribe/sign into.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
ROKU
on March 10, 2025
Posted by: Chad K
All is good on this Roku. These ususally last a few years and you will need to replace it.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku is User friendly
on March 9, 2025
Posted by: Dave D
I enjoy my Roku greatly. I have a smart TV and after a month of dealing with the smart TV interface I ordered a Roku to plug into my smart TV. It is much more user friendly than the smartTV. The interface/smart feature on the TV is no longer used. Just use the Roku and over the air. It is shocking how many channels you get for free without pay for apps on Roku.
Written by a customer while visiting roku.com
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