Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,541 Reviews)
Rating breakdown 3,541 reviews
5 Stars
2,858
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5
on March 14, 2025
Posted by: Robert Wiss
I like the new Roku because it works not using infrared but Bluetooth technology. The old Roku I have does not work very good I wish you would exchange it for me but it got to the point where I have to bring the control unit right up to the receiver. So would like another one please
Written by a customer while visiting roku.com
Customer Rating
5
Love My Roku
on March 12, 2025
Posted by: Frank C
I think Roku is best streaming hardware out there. I prefer it over the Chromecast.
Written by a customer while visiting roku.com
Customer Rating
5
Roku stick
on March 12, 2025
Posted by: Kathie Z
This is my first Roku stick. This Roku stick is replacing my old Roku lil box.. I like Roku products. I think Roku makes their products easy to use and at a better price than others. Give it a go if you are wanting a new way to watch TV! Totally worth it!
Written by a customer while visiting roku.com
Customer Rating
4
👍
on March 11, 2025
Posted by: Joseph C
Simple,
60 year old had no problem using it.
Thank You for your ease of use!!!!!!!!!!!!
60 year old had no problem using it.
Thank You for your ease of use!!!!!!!!!!!!
Written by a customer while visiting roku.com
Customer Rating
5
on March 11, 2025
Posted by: Kathy M
When I turn it on, I have to hit the home button before I can see the home screen. Other then that, I am very happy with it
Written by a customer while visiting roku.com
Customer Rating
1
Terrible product design.
on March 11, 2025
Posted by: bread
The length of the streaming stick makes it a real pain to use with any wall-mounted TV with back-facing HDMI ports.
Response from roku.comBy Elmer, Roku Customer Advocate, March 13, 2025
Hello! Thank you for sharing your experience with us. We greatly value your feedback, as it plays a crucial role in shaping the products and services we provide. Please be assured that we will forward your review to our product team for their future consideration. If there is anything else that we can assist you in the future let us know at https://support.roku.com/contactus.
Thanks again, and Happy streaming!
Roku Customer advocate
Thanks again, and Happy streaming!
Roku Customer advocate
Written by a customer while visiting roku.com
Customer Rating
5
Roku 4K stick
on March 11, 2025
Posted by: Carmen
Really enjoy using this stick. Very user friendly with no issues. I prefer the Roku stick over the Amazon stick. Highly recommended.
Written by a customer while visiting roku.com
Customer Rating
5
Roku 4K streaming stick
on March 11, 2025
Posted by: Ron L
Purchased this to cut back on rental costs for cable tv equipment. Operation is seamless after adding and logging into the various app (including one for cable tv). We like that it controls programming as well as the volume on the device it’s connected to. Haven’t explored the free tv viewing options yet but expect them to work well. Roku device is fairly small and easy to hide behind the tv’s they are connected to. We purchased 2 of the 4K sticks as well as the Roku ultra. We are happy with the purchase.
Written by a customer while visiting roku.com