Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,541 Reviews)
Rating breakdown 3,541 reviews
5 Stars
2,858
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5
on March 24, 2025
Posted by: Stephanie S
This was the easiest set up I have ever experienced, thank you Roku! The packaging was amazing and the instructions so simple I was overjoyed at how easy it was!!
Written by a customer while visiting roku.com
Customer Rating
5
on March 24, 2025
Posted by: Stephen S
Roku is very easy to install and use. I have two residences and 10 TV's all of which have Roku for streaming.
Written by a customer while visiting roku.com
Customer Rating
5
Roku you will love it
on March 24, 2025
Posted by: Peggy E
I love my Roku stick it allows me to access lots of movies and television shows I would otherwise not be able to watch. I love it!!!
Written by a customer while visiting roku.com
Customer Rating
5
Love it!
on March 24, 2025
Posted by: Denise V
Love it! Easy to use! Lots of choices! Lots of programing for adults and kids of all ages.
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on March 23, 2025
Posted by: francisco i
I’ve been using this product for years, and is still working great.
Written by a customer while visiting roku.com
Customer Rating
4
replacement for old, failing stick
on March 23, 2025
Posted by: Richard S
We've had a Roku stick for many years, but we had some audio problems with it for the last few moths. Without warning, the sound would get insanely loud or suddenly go soft. It did this with most apps.
Replaced the stick and everything is fine now.
The main competition for Roku is Amazon's Firestick, which I will not use because I won't willingly support Jeff Bezos.
Response from roku.comBy Bernie, Roku Customer Advocate, March 24, 2025
Hi Richard, thanks for your honest feedback! We appreciate you supporting our products and for trusting us. In the future, if you have issues or questions about your Roku, please don't hesitate to contact us at support.roku.com/contactus so that we can assist you. We'll be more than happy to help. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Perfect!
on March 23, 2025
Posted by: Jeni T
Perfect! So easy to use and very user friendly.. also very organized.
Written by a customer while visiting roku.com
Customer Rating
5
good value and easy to use
on March 22, 2025
Posted by: Eric S
The Roku stick was easy to install. It gave me lots of free options and lets me connect to stream many pay per view networks. I cut my previous cable bill in half as I still use it for WIFI and phone.
Written by a customer while visiting roku.com