Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,541 Reviews)
Open Ratings Snapshot
Rating breakdown 3,541 reviews
5 Stars
2,858
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
3 out of 5
3
This is a replacement
on March 31, 2025
Posted by: John S
I hope this one lasts longer than the first one I purchased.
An inoperable stick in less than 6 months is unacceptable !
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Service
on March 31, 2025
Posted by: Randall G
I do not normally give 5 stars however Roku deserves it.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love it!
on March 30, 2025
Posted by: Lauren B
I love the Roku streaming stick. The set up is so simple. Operation is simple. Very user friendly. So much easier to navigate than Firestick. And I don’t know if it’s possible but the picture quality even seems better.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Work like a Charm
on March 30, 2025
Posted by: Herschel B
The Rou stick work great> have them on many of the TV in My house and even in the Basement. no need for cable or satellite outlet just need a internet signal and it is on.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love roku
on March 30, 2025
Posted by: Estella V
I have had spectrum cable for over 16 years and I barely watch TV only the news and the hallmark channel and prices kept going up, my son finally said we need to try roku I was scared because I though I would not be able to see my 2 shows that I like and I thought it was going to be hard to use roku I am old and I don't like learning new things, but this was the best decision I ever made I get to see my shows and news and it took me a few days to figure it out but I love it and recommend it to everyone who still has cable Roku has saved me so much money and I am happy.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Stick update
on March 30, 2025
Posted by: Gloria B
We found replacing the Roku Stix was easy and took minimal tome.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on March 30, 2025
Posted by: Kay Daily
Love Roku Streaming stick. I have one on 3 TVs in my home. More content to watch than I will ever get to! Saves me so much money. Thanks Roku
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Strange behavior now considered normal?
on March 30, 2025
Posted by: Dan S
Love Roku, used one for years since starting to stream.
On our 3rd one now, 1st & 2nd one --I guess-- got tired so were replaced.
However of late 3rd one's acting odd.
Every morning it's 'Updating'; moreover, what few apps we use must 'load' before launching.
What's up w/ that, never used to happen w/ previous 2.
IF normal, fine...if not, what --if anything-- can or should be done?
TIA, Straz
Written by a customer while visiting roku.com
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