Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,534 Reviews)
Open Ratings Snapshot
Rating breakdown 3,534 reviews
5 Stars
2,851
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
4 out of 5
4
Stick
on March 29, 2026
Posted by: Christine M
Pretty good but it powers off the TV too soon. I leave the TV on for my dogs when I'm gone.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on March 28, 2026
Posted by: Tina J
I am enjoying my new Roku stick it was easy to set up
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Fast and clean
on March 28, 2026
Posted by: Dyan H
I had an old Roku stick for about 8 years…and when it finally gave out, I got the upgrade and WOW…fast response time, easier moving around inside the programs and I love the voice feature. I’m up to date now!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Great Variety
on March 27, 2026
Posted by: Gary C
For those with internet looking for an alternative to cable, Roku offers a ton of viewing options.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
I Love Roku
on March 27, 2026
Posted by: Susan V
I'm a bit older and we've always had traditional cable TV. As viewing changed, I bought a Roku to get sports channels our provider didn't offer. It was great and easy. THEN we moved to an area with no cable available. Our Roku sticks have become lifesavers. We have one for each TV and travel with it. We've used in hotel rooms and Airbnbs. It's easy to use, to set up, and it works! I am a fan!!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Truck Roku
on March 27, 2026
Posted by: Raymond L
The Roku stick works perfect in my semi truck as I travel Coast to Coast across the United States 🤩
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
DFW
on March 27, 2026
Posted by: Dennis W
I decided to try a Roku Streaming Stick 4K in hopes of being able to do away with my cable TV company that has become very costly. The Roku was easy to setup. It gives me a better picture than I was getting from cable on my dumb TV. It works well with my TP-Link DECO. I will be purchasing more Rokus and dropping my cable TV service.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Better than a Firestick
on March 27, 2026
Posted by: Robert A
First time using a Roku device and I’m very satisfied with the results. Very easy to setup and quite intuitive to use. Super easy to use and maneuver between the apps. My only complaint and it’s a small one is the mute button location. I sometimes hit the mute button when I grab the device. It just takes getting use to.
Written by a customer while visiting roku.com
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