Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,538 Reviews)
Rating breakdown 3,538 reviews
5 Stars
2,855
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5
Love my Roku!
on July 30, 2025
Posted by: Louis A
This is my first Roku stick and I love it. I’m the past I’ve had the regular Roku devices but with the stick it is sleek and hidden and it works great!
Written by a customer while visiting roku.com
Customer Rating
5
Love our Roku Streaming Sicks
on July 30, 2025
Posted by: Paula G
Bought 3 of these when we decided to move to streaming. Love it and we are saving over 150 per month! Very easy to use.
Written by a customer while visiting roku.com
Customer Rating
5
Truly a Bargain !
on July 30, 2025
Posted by: Dan S
Bought this for TV at our mountain cabin. Internet is extremely slow and our TV was locking up after 30 minutes of streaming. I suspected that the TV had too little RAM to handle all the necessary buffering. Originally thought I would need to buy another TV but then decided to try the Roku. My problem was solved for about 20% of the price of replacing the TV.
We can now watch streamed movies for hours with no more problems with locking up the TV.
Great product and a great bargain.
We can now watch streamed movies for hours with no more problems with locking up the TV.
Great product and a great bargain.
Written by a customer while visiting roku.com
Customer Rating
5
Better than cable
on July 29, 2025
Posted by: Debbie V
Works great for a tv with no apps or cable only internet service
Written by a customer while visiting roku.com
Customer Rating
3
Remote not working correctly!!
on July 29, 2025
Posted by: Diana S
My Roku remote for one of my TV's is no longer working correctly. I changed the batteries and it made no difference. I have to use the TV's remote to turn on the TV, turn up the sound and mute. The Roku remote works to find a channel and that's it. Since there is not a way to contact Roku I guess I am stuck!!
Response from roku.comBy Bernie, Roku Customer Advocate, July 30, 2025
Hi Diana, help has arrived! Please visit us online at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we’re eager to assist. Thank you, and Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
on July 29, 2025
Posted by: William Wilson
It's much better than the older one I had for 4-5 years-remote does more and pictures are clearer. Batteries don't last as long. Good Stuff
Written by a customer while visiting roku.com
Customer Rating
5
Love my Roku
on July 28, 2025
Posted by: Carolyn W
Enjoy all the extra programming on the live TV, and extra channels. I refer others who have a ROKU. So much to watch. They need to check it out.
Written by a customer while visiting roku.com
Customer Rating
5
GREAT COMBO!
on July 28, 2025
Posted by: Yvonne
My new Roku® Streaming Stick 4K is a wonderful addition to our entertainment center! It is fast and easy to use. The remote allows me to "speak" my searches which makes it easier and faster to find what I am looking for! It was easy to install on my TV and works really well.
Written by a customer while visiting roku.com