Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,538 Reviews)
Rating breakdown 3,538 reviews
5 Stars
2,855
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
4
Freedom from satellite tv
on August 4, 2025
Posted by: Garry K
Just as good as satellite except for not having the ability to record.
Written by a customer while visiting roku.com
Customer Rating
5
Love it…
on August 4, 2025
Posted by: Connie L
Love it… The greatest invention since TV was invented😀
Written by a customer while visiting roku.com
Customer Rating
5
Perfect for taking on trips
on August 4, 2025
Posted by: Dave C
We love our Rokus at home (native to all our TVs), but we miss it when we travel. No more, with the Roku Streaming Stick 4K. At hotels and friend's houses, you're never sure what apps they support on TVs, but they always provide an HDMI port - so we can easily watch any streaming service or use any of the Roku apps when we're chillin' in our rooms or just want to get away from the crowd.
Written by a customer while visiting roku.com
Customer Rating
4
saved the day
on August 3, 2025
Posted by: Kay G
When lightning struck out DISH satellite, we had no TV, and it would be a week before a DISH technician could come. We had purchased ROKU for each TV but never used it. (We are not tech-savvy) But we had help learning how to use them. This enabled us to have many channels that would provide the entertainment we were used to, but we did miss the Christian channels that consumed most of our viewing time during the morning hours. (We resorted to the internet websites for each of the ministry programs). This positive ROKU experience has us looking into replacing DISH to reduce the expenses.
Written by a customer while visiting roku.com
Customer Rating
3
freezes and buffers often
on August 3, 2025
Posted by: roku
I have 4 tv's with Roku streaming devices. 3 work fine however the 4K streamer on the smart tv which is the closest the router freezes and buffers often. the router is only in next room with open wall. I even increased with my speed with spectrum to the maximum still no change
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, August 6, 2025
Hi there, thanks for sharing your input! We're here to help. We advise you to try plugging the device into the wall outlet if you have plugged it into the TV. Also, try using another power cable for the device. If this results in the same, we recommend getting the HDMI extender at this link: https://my.roku.com/hdmi. Need help? Contact us online at support.roku.com/contactus to get started and connect with an agent. We’d love to have more reviews from you in the future.
Happy Streaming! Roku Customer Advocate
Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
on August 3, 2025
Posted by: Janeth T
Absolutely contentment using the Roku, thanks! Have a wonderful day and enjoy your Roku in watching any kind of movie, roku TV and streaming. I am glad that I purchased in store the Roku that I using everyday. I highly recommend that purchege the Roku to enjoy watching the movie or even you are love to watch the game or news.
Written by a customer while visiting roku.com
Customer Rating
5
ROKU
on August 2, 2025
Posted by: Michael C
I actually have 2 ROKU TV’s and a ROKU stick for the third older TV. All of the products are awesome. My wife and I both watch repeatedly. The TV and movies line ups are awesome and we have had no problems with any of them.
Written by a customer while visiting roku.com
Customer Rating
5
Stopping the Confusion
on August 2, 2025
Posted by: Michael B
Now one ROKU device for each of 4 TVs.
This has eliminated the confusion of having a separate way of watching programs on each television. It has enabled me to effectively cut the cable. Being able to stream programs works perfectly.
This has eliminated the confusion of having a separate way of watching programs on each television. It has enabled me to effectively cut the cable. Being able to stream programs works perfectly.
Written by a customer while visiting roku.com