Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,538 Reviews)
Open Ratings Snapshot
Rating breakdown 3,538 reviews
5 Stars
2,855
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5 out of 5
5
Streaming Stick
on August 6, 2025
Posted by: Doug H
I love it, especially the voice search, it sure saves a lot of time searching for a show or movie. Voice recognition is great without having to repeat yourself
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Streaming Stick
on August 6, 2025
Posted by: Anonymous
Firstly I like the fact its completely hidden and with the USB plug to plug into your TV for a power source no unsightly extension cords. It's a fantastic product, easy to attach and set up and if you already have a Roku account you don't loose anything you had programmed into your other Roku device. Picture quality and speed are fantastic and the voice control works flawlessly. Very easy to down load apps and stations you wish to add to your list. I would definately recommend this product to anyone looking for a streaming device to cut the cord from cable.
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Miserable experience
on August 6, 2025
Posted by: Roku
from Dallas tx
Miserable experience usually I use YouTube I have at every 3 to 4 minutes and sometimes 55 second ads every 3 to 4 minutes barely you can watch something so miserable
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, August 6, 2025
Hi there! Thanks for the feedback, and we're here to help. For YouTube, you may be able to sign into the YouTube channel using a YouTube Premium subscription to limit or eliminate ads during playback, but you would need YouTube to confirm whether or not that functionality is supported. You can reach out to their support team here: https://support.google.com/youtube/?hl=en#topic=9257498. We hope this is helpful. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
on August 6, 2025
Posted by: Keith Eldridge
ROKU is an easy way to make non-smart TVs smart or allow older smart TVs full access to modern apps. The only downfall I see so far is that is so SLOW to start up.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on August 5, 2025
Posted by: Roger L
Works great. Purchased to replace our Direct TV satellite which got damaged. So far the roku has worked in most RV parks other than 1 and we connected using our cell phone as a hot spot and all worked super well. For us it's a great alternative to satellite TV.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Makes my Dumb TV Smart
on August 5, 2025
Posted by: Margaret W
I bought one for my use. Then bought another for a separate TV in the house. Bought a 3rd for a summer cottage and now a 4th for a birthday gift for a relative. Easiest ever devise to set up and add apps. Love the microphone - helps to look for apps or movie or TV titles. The relative doesn’t have a smart TV but this is a great solution! I know she will enjoy!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Nice stick
on August 5, 2025
Posted by: David M
Stick is great. Only thing missing is the remote with the headphone jack(not included with this model), but I can sit closer in the room i have it in.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Excellent Streaming Stick
on August 5, 2025
Posted by: Peter A
I was given a ROKU Streaming Stick as a gift. It was very easy to attach to my television. I am able to watch so many more channels with the stick. It was an excellent gift.
Written by a customer while visiting roku.com
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