Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,538 Reviews)
Open Ratings Snapshot
Rating breakdown 3,538 reviews
5 Stars
2,855
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5 out of 5
5
Perfect Fit
on August 9, 2025
Posted by: Lee H
I have a vacation home that made it not worth having cable. I have been just using prime for years. A friend came to visit and recommend Roku. Went and bought so she could help me set it up. Wow! I have all the channels I watch at home now. Wish I had done this sooner!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on August 9, 2025
Posted by: Elaine StonenWarwick
Great experience. I am enjoying the Roku remote very much. Easy to use. No complaints. My computer rep purchased it and I do not know where it was bought.!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on August 9, 2025
Posted by: Michelle L
I absolutely love the streaming stick. We have an RV so it’s just easy to take it with us wherever we go might even invest in another one specifically for the RV.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on August 9, 2025
Posted by: Ronnie G
Excellent device but batteries less than 3 - 4 months before you have to replace them.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love it!
on August 9, 2025
Posted by: Margie R
I absolutely love my Roku streaming stick! I can watch all kinds of shows for free and I can download a lot of apps that I can watch even more free shows through. The remote is super easy to use. The only issue I have with it is that it will not control my tv even though it claims to connect to it. I have to use the tv remote to control the volume and on/off button. It’s not a big deal to me so I still give it five stars.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on August 8, 2025
Posted by: Judy B
I love all the available free channels & everything comes in so clear! Love Roku!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
4K Upgrade
on August 8, 2025
Posted by: Gordon C
My original Roku stick is an older model and it lacks controls for my TV. The new 4K streaming stick fixes everything! Remote control for volume, streaming source (Prime, Netflix, etc.), and channel simplifies the old issue of having to manipulate 2-3 remote controls. The old Roku has now been relegated to the garage... But soon, it will be replaced with a third Roku 4K Streaming Stick. It gets better each time.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy to use and really fun
on August 7, 2025
Posted by: Andrea O
This is my second Roku 4k streaming stick for my house; it's a great product, definitely would recommend it to anyone.
Written by a customer while visiting roku.com
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