Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,538 Reviews)
Rating breakdown 3,538 reviews
5 Stars
2,855
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5
on August 16, 2025
Posted by: Walter S
Luv it, but no rewind capability. Also, no recording capability.
Written by a customer while visiting roku.com
Customer Rating
5
Easy to set up and use.
on August 16, 2025
Posted by: Mary G
It is easy set up and set up. I have two tvs set and will buy a third.
Written by a customer while visiting roku.com
Customer Rating
4
User's manual
on August 16, 2025
Posted by: james r
Unit does fine job, but all available functions not immediately apparent. Need comprehensive User's manual.
Written by a customer while visiting roku.com
Customer Rating
5
on August 15, 2025
Posted by: Jeff J
The Roku stick works great. I also have Roku Ultras on 2 orher tvs. All work flawlessly on my wifi.
Written by a customer while visiting roku.com
Customer Rating
5
Upgrade
on August 15, 2025
Posted by: Nilsa J A
I had the old Rocku version for many many years and it was good. I needed to replace it and for my surprise the one I had does not exist anymore. I got an updated one and it is a big difference. I'm not into technology that's why the simpler the better. A+
Written by a customer while visiting roku.com
Customer Rating
5
User of Roku
on August 15, 2025
Posted by: Anonymous
Works great easy to use great quality and love the Roku app
Written by a customer while visiting roku.com
Customer Rating
5
Saved by the help desk
on August 15, 2025
Posted by: Glen O
We had a power outage caused by a lightning struck near the house. When the power came back on our tv (ROKU) did not work. I tried everything I knew to fix it. As a last resort to fix it I called the ROKU help desk. The most pleasant and patient person spent over a half hour with me on the phone until we figured it out. I was so glad and thankful. Thankyou Help desk!
Written by a customer while visiting roku.com
Customer Rating
5
The Best!
on August 14, 2025
Posted by: Elizabeth G
Roku is the best for me and my family. We've had Roku for many years and we're so pleased with the service
Written by a customer while visiting roku.com