Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,538 Reviews)
Open Ratings Snapshot
Rating breakdown 3,538 reviews
5 Stars
2,855
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5 out of 5
5
Love my Roku streamer!!!!!
on August 26, 2025
Posted by: Hector G
I have been using Roku for years. I had been using the old version which connects via HDMI cables. This new one is soooo much better and faster. No wires and plugs directly into the hdmi port. Roku also has the best channels. I have Roku now in 5 of my 6 TVs around my house. Even in my garage!!!!!!! The voice remote is amazing. I’m actually going to buy Roku as Christmas gifts this year!!!!!!! Customer for life.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku
on August 25, 2025
Posted by: Lisa Nafus
I like my streaming a lot. Downloading my apps is easy. I enjoy all the different features on the streaming stick.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Fixed Buffering
on August 25, 2025
Posted by: Tracy B
My Roku TV was constantly buffering. Watching TV was starting to get painful. Even though I had a Roku TV, the hardware wasn’t keeping up with demand. The streaming stick fixed that. It hasn’t buffered once since installation.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on August 25, 2025
Posted by: Bruce R
Works just fine. I upgraded the controller to the one with 1 and 2 buttons so I can switch to YouTubeTV and BritBox super easy.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on August 25, 2025
Posted by: Robert L
Purchased as a replacement for a much older model. This new stick is FAST and also controls the volume from the from one remote!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on August 25, 2025
Posted by: Timothy H
It was time to upgrade our Roku device and we wanted something that was not visible. Also, one of our neighbors must have had an old Roku device and their activity would sometimes do things to our old Roku. The new Roku device is impervious to their remote. Plus it works great.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Excellent!
on August 25, 2025
Posted by: Hector L
Works perfectly and it's exactly what we needed for our older tv.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
On my aging TV
on August 24, 2025
Posted by: Bonnie C
I have an older Roku smart tv that was slowing down.. waited for everything to load, close, etc. Added the Roku stick and away I went! Much better!
Written by a customer while visiting roku.com
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