Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,538 Reviews)
Rating breakdown 3,538 reviews
5 Stars
2,855
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5
Absolutely the best streaming device
on October 14, 2025
Posted by: David Landis
Roku streaming sticks are extremely efficient and easy to install. I especially like the way they plug into the HDMI port and the TV 5 volt plug without interfering with the other HDMI port. Simple and easy setup. Then away you go to everything you want on the internet.
Written by a customer while visiting roku.com
Customer Rating
4
Well worth it
on October 14, 2025
Posted by: WILLIAM D
Only thing stopping a five star is that it won’t turn on my TCL 65 inch 4k tv it does turn it off but have to turn on with the TCL remote and then press home button on ROKU to have ROKU HOMEPAGE up on screen. Excellent quality and sound with TCL soundbar and wireless woofer and Roku remote works volume perfect
Written by a customer while visiting roku.com
Customer Rating
5
High Praise and Roku Recommendation
on October 14, 2025
Posted by: EG Gum
Five stars do not sufficiently convey my satisfaction with our Roku device. Approximately three years ago, a trusted colleague recommended Roku and streaming services to me. Although I was initially skeptical, I decided to purchase the Roku Streaming Stick 4K for our living room television. Shortly thereafter, we discontinued our subscription with a major satellite provider and acquired two additional Roku 4K Streaming Sticks for the bedroom and office televisions. Most recently, I obtained a fourth Roku 4K Streaming Stick to bring along when travelling.
In addition, over the past year I educated my in-laws on the benefits of streaming compared to traditional cable services. They responded positively and requested that I install Roku 4K Streaming Sticks on four of their televisions. As a result, I am now their favorite son-in-law.
In addition, over the past year I educated my in-laws on the benefits of streaming compared to traditional cable services. They responded positively and requested that I install Roku 4K Streaming Sticks on four of their televisions. As a result, I am now their favorite son-in-law.
Written by a customer while visiting roku.com
Customer Rating
5
My third one
on October 13, 2025
Posted by: Wiliam H
Can't say enough good things about this unit. I have tried them all, and I keep coming back for this one.
Written by a customer while visiting roku.com
Customer Rating
1
Hasn't worked for me
on October 1, 2025
Posted by: Unhappy
Purchased over the summer. Worked well at first. Then it started to freeze up or wouldn't connect to the internet. I contacted Roku. They tried multiple things. Didn't work. Said it was an issue with the programming. Sent me a replacement. It's not working either.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, October 2, 2025
Hi there! Thank you for sharing your experience. This seems a bit unusual, and we would like to learn more to assist you in troubleshooting. Please visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we are eager to help. Thank you! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Solid roku product
on September 27, 2025
Posted by: Christian M
No delays in connectivity and an easy setup. Should ther be a connection drop only need to force a restart.
Written by a customer while visiting roku.com
Customer Rating
5
Works great
on September 25, 2025
Posted by: Walter C
Works great I’m thinking about getting one for the bedroom as well
Written by a customer while visiting roku.com
Customer Rating
5
Camera
on September 24, 2025
Posted by: Allan C
Great u do this too. Have security items too. Keep up the work R O K U ! Solid t& strong!
Written by a customer while visiting roku.com