Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,537 Reviews)
Open Ratings Snapshot
Rating breakdown 3,537 reviews
5 Stars
2,854
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5 out of 5
5
Rouku 4k streaming stick
on November 6, 2025
Posted by: Bonnie H
It is faster and picture is clearer and easy to use.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love it.
on November 6, 2025
Posted by: Duane W
This is the first streaming stick I have ever purchased. I have had Roku ready TV’s in the past. I plugged it into the TV and followed the instructions and it works just as well as a Roku ready TV.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on November 6, 2025
Posted by: James F
There is a few seconds lag time when adjusting the volume button.Also the number indicating the volume up or down is off the screen at times. This has been occurring for awhile now since upgrading to the 4K stick. Problem fix? Otherwise I like it
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on November 6, 2025
Posted by: Peter R
Roku stick works wonderfully especially if you are in a rural area without access to cable tv.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love it
on November 6, 2025
Posted by: Jennifer L
This made my old streaming tv functional again. I had so many glitches with my Smart TV's software because it is so old, but this stick fixed everything.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku
on November 5, 2025
Posted by: Lisa B
I love this. Was So easy to navigate and i am one who always has to ask someone to do it for me or help me.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Longtime Firestick user enjoying the interface
on November 5, 2025
Posted by: Rod S
The interface, being customizable with more than just the Firestick's 6 apps/channels is great. Plus the fast start-up is refreshing as even my newest Firestick takes 10 secs to bring up the home screen. Only drawback is that it won't work with surround sound systems (we have a Sony) attached to the TV, only soundbars. I'd give it 5 starts if it weren't for that and get rid of my one remaining FireStick.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on November 4, 2025
Posted by: Clinton M
Very easy to use and great clarity with all my favorite apps!
Written by a customer while visiting roku.com
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