Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,537 Reviews)
Open Ratings Snapshot
Rating breakdown 3,537 reviews
5 Stars
2,854
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5 out of 5
5
Roku
on November 11, 2025
Posted by: Aaron F
Got rid of Dish, this is the way to go.
No more gear to deal with.
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
Roku Stick
on November 11, 2025
Posted by: Robert D
I was told I would get all these services. Well, you do BUT you have to subscribe to each good service if you want them. Double check with your internet provider or cellular provider if you get some services free.
Response from roku.comBy Bernie, Roku Customer Advocate, November 11, 2025
Hello Robert. We appreciate your feedback. To explore additional free movies and channels, please refer to this article: https://www.roku.com/blog/free-movies-channels-roku. Should you have any questions or concerns regarding your Roku, you may reach out to us at support.roku.com/contactus to connect with an agent who can assist you. Your input is highly valued, and we are eager to provide support. Thank you! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
the easiest streaming service platform for TVs
on November 11, 2025
Posted by: David L
the easiest streaming service platform for TVs compared to any others pre-loaed on sony, samsung, visio etc.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Good device
on November 11, 2025
Posted by: Paul K
This is a convenient way to make your older tv sets useful.
I use it for all the streaming services, and through the Spectrum app I get all the cable channels. The picture quality is excellent. The hdmi connection could be a little more secure.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
I switched from Fire Sticks
on November 11, 2025
Posted by: Duane C
I recently switched all my TV's over to Rokus from Fire Sticks. The Roku works so much better and allows me to watch my Spectrum cable account, which I was not able to with the Fire Stick. It is easy to use and have not had any issues (even with my Prime account). I've got one older model Roku and it works just as well as the 2 new I bought recently. My Fire Sticks had to be replaced just about every year (for some reason). Thank you Roku.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love it!
on November 10, 2025
Posted by: Rebecca Y
I definitely recommend the Roku streaming stick 4K
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Everything I had with my Roku TV in a stick!
on November 10, 2025
Posted by: LaDawn H
I couldn't be happier with how my Roku Stick works for everything my Roku TV did!!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Had to replace my other Roku
on November 10, 2025
Posted by: John S
My old Roku kept overheating and failed to work. This one seems faster and so far hasn't overheated. 4 stars because of the issues with my other Roku.
Written by a customer while visiting roku.com
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