Customer reviews from bestbuy-ca
Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Average customer rating
4.9 out of 5
4.9
(16 Reviews)
Open Ratings Snapshot
Rating breakdown 16 reviews
5 Stars
15
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
94%of customers recommend this product. 
(
15 out of 16
)
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Customer Reviews for Roku - Refurbished Excellent - Ultra | 4K/HDR/Dolby Vision Streaming Device and Voice Remote Pro with Rechargeable Battery - Black
Customer Rating
5 out of 5
5
Worth it
on June 8, 2026
Posted by: OldSticks
from Millbrook
I've had a Roku Premiere for a few years but it only worked on wifi. I was getting frequent broadband delays and lags when streaming so I thought I'd try a Roku Ultra that can accommodate a fixed wired ethernet connection. What a difference! I can actually watch a one hour program in an hour, not 75 or 90 minutes. Plus this Roku includes voice activation, headphones and the remote is rechargeable from the base unit. Pretty cool. The only minor negative are the Quick Start instructions that don't cover all the features strangely.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
My Ruko is great. Was a good deal.
on April 12, 2026
Posted by: Jessie
from MeadoRidge.
My Product works very good easy to connect.
Just the delivery date was not met. It was delivered 2 days later than the promised delivery date.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Roku Ultra 2022
on December 10, 2023
Posted by: garryb
from ST. Albert, On
Great streaming device, very easy to setup, very fast WiFi, overall very satisfied with it
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
3rd day and I'm loving this version best!
on May 3, 2023
Posted by: Echolight79
from St. John's, Newfoundland
So far I love this streamer more than the smaller streamers. So far I'm streaming over wifi and it's flawless without lag! My main reason for using this unit was for the MP4 playback via usb and that works flawlessly as well! I haven't tried the wired connection yet but I will within the near future and will post another review!
This is by far one of the best media streamers I have ever used in the last 15 years! This ROKU streamer is way better than the streamers that WD made, so to my fellow old AV guys, this ROKU streamer is worth the value!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Ethernet Speed and USB
on April 13, 2023
Posted by: Echolight79
from St. John's
My 5 star review is based on my experience with Roku devices and I am glad that a new model is available with Ethernet connection and a USB port. What is the speed of the Ethernet port?
Can video and audio files play via USB?
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Big improvement for new parents
on January 28, 2023
Posted by: Sleepy Dad
from Canada
Primary reason I got the Ultra was because I could use a headset and listen to whatever I was streaming through the remote controller. This way I could stream shows while our infant slept.
We got rid of our Apple TV because it stopped updating certain streaming platforms because it was outdated. Roku’s price was way better than any alternative Apple products.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
I like it!
on January 19, 2023
Posted by: Ian
from Sidney BC
Had a previous Roku product I purchased a few years ago. Recently changed to a faster internet connection and the older Roku product was having difficulty with the WiFi connection. My new Roku Ultra works great. However you need to work on the Roku app to cast from IPad to it. It still disconnects or doesn't connect continuously.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Very pleased
on January 19, 2023
Posted by: Ian
from Ottawa
Streamlined interface, very simple to use and really responsive. So much faster than my DVD player for running Netflix. Add onto that, the voice search feature, is so much more convenient than typing everything in. Definitely would recommend.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
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