Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.7 out of 5
4.7
(3,128 Reviews)
Open Ratings Snapshot
Rating breakdown 3,128 reviews
5 Stars
2,393
4 Stars
539
3 Stars
115
2 Stars
33
1 Star
48
84%of customers recommend this product. 
(
197 out of 235
)
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Customer Reviews for Samsung - Refurbished Good - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Customer Rating
5 out of 5
5
In Love With Z Flip 7
on October 31, 2025
Posted by: OnWifi
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Flip 7 for a little while now, and I honestly love everything about it! The design is just gorgeous — super sleek, compact, and so satisfying to flip open and close. It’s eye-catching, and I get compliments on it all the time.
The screen quality is amazing — bright, sharp, and perfect for streaming movies, gaming, or scrolling through social media. I use it for everything: work, school, and downtime. The multitasking features make it easy to switch between apps, and the battery lasts me all day without any issues.
Galaxy AI has been a total game-changer! I use it for translations, rewriting messages, and summarizing notes, and it honestly makes my life so much easier. It feels like I have a super smart assistant with me 24/7.
The camera is incredible too, especially with FlexCam — being able to prop the phone up and take hands-free photos or videos is super convenient. Every picture turns out clear and vibrant, even in low light.
Overall, I’m beyond happy with my Galaxy Z Flip 7. It’s fun, powerful, and stylish — definitely my favorite phone ever! ⭐⭐⭐⭐⭐
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Compact device
on October 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love that it can find in half making it easy to keep in woman sized pockets in my outfits! About time either clothing people or phone people named this issue and it seems solved to me now! Thank you Samsung flip z
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
the quality of the foldable screen improved
on October 29, 2025
Posted by: maggie
Verified Purchase:Yes
let's see after few months. It's still new. will see
Response from Samsung USBy R&R Team, October 31, 2025
Hi there Maggie, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the enhanced capabilities and design of your new device. This device has been extensively stress tested for durability. We have also shared a link to an article with tips we recommend to help you care for this unique phone. We have lastly shared a link to the Customer Care+ Team if you are interested in adding further protection to your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very nice phone
on October 29, 2025
Posted by: Anonymous
Verified Purchase:Yes
I like the smaller size that fits nicely in my pocket. Only down side for me is it doesn't connect to internet as good as my Samsung 20 ultra did.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy Flip
on October 29, 2025
Posted by: Chuydoublep214
[This review was collected as part of a promotion.] Really convenient and cool to use but will randomly lag out on the first days
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Passed my expectation
on October 27, 2025
Posted by: dong li
from Cincinnati, OH
Expertise:Beginner
Verified Purchase:Yes
I've used the flip 3 and fold 5, I can see the improvements with the flip/fold phones. I really like the color and design of the flip 7. The only thing that I wish was better was that there were more storage options.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 28, 2025
Hi there Dong li, we appreciate your feedback on your Samsung Galaxy Z Flip7. We love hearing how p leased you are with the updated features and capabilities of your new device. We have provided a link to the Samsung Support Team to assist you with storage expansion if you are finding the capacity insufficient for your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Died too soon
on October 27, 2025
Posted by: Kent
from Minneapolis
Expertise:Expert
The internal screen broke within two months of owning it. Otherwise it has been a fine phone. I really just bought it because it was compact, but the cameras are definitely not up to par with even Samsungs other phones. Not sure how my phone broke, the screen just went black and won't turn back on. Getting a warranty replacement will take up to 5 days so that will be a hassle.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, October 28, 2025
Hello there Kent, we appreciate you sharing your feedback on your Samsung Galaxy Z Flip7. We know how distressing it is when you have a new device that is not operating as intended or expected. We have provided a link to an article we find helpful for our customers in transitioning from standard form to this unique foldable. We have also shared a link to the Samsung Support Team if you have questions about your replacement process, or any aspect of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Convenient piece of technology
on October 27, 2025
Posted by: Sam F
Expertise:Intermediate
Verified Purchase:Yes
I initially picked the flip 7 because of the space saving potential (women's pockets and all). And it really is convenient when it comes to that bit. I've had little problems with the system, and so far there hasn't been any major negatives I have found other than the constant push of ai. Though, I simply chose to not interact with those features.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 29, 2025
Hi Sam F, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy Z Flip7. We are so happy to hear that you are enjoying the compact nature of your new device, and finding it really easy to carry every day. We have provided a link to the complete manual for your device to help you disable any features you are not interested in using, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
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