Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.7
(3,128 Reviews)
Rating breakdown 3,128 reviews
5 Stars
2,393
4 Stars
539
3 Stars
115
2 Stars
33
1 Star
48
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Refurbished Good - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Customer Rating
5
The Flip Phone Finally Grows Up
on December 4, 2025
Posted by: zerogravity
[This review was collected as part of a promotion.] The Galaxy Z Flip7 is the folding phone Samsung finally got right. The huge new outer screen is a total game-changer, letting you handle most notifications and quick actions without ever needing to flip it open. They've slimmed down the profile, and the hinge now snaps perfectly flat, making it feel solid and genuinely easy to pocket. The much-needed bigger battery can now comfortably last a full day, and Samsung's intelligent features are seamlessly woven into the operating system.
The integration of Galaxy AI is where the phone really shines, especially with features like Circle to Search with Google and Gemini Live being accessible directly from the cover screen. This "Pocket-Perfect AI" streamlines everything from getting answers on the go to enhancing your photos with Generative Edit.
Can't wait to see how the Flip evolves from here!
Value
5
Response from Samsung USBy R&R Team, December 5, 2025
Hey Zerogravity, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are finding this device to be such a game-changer for your usage, and that it feels so great to use this phone every day. We have shared a link to the Samsung Support Team who can assist you if any questions come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Bhwta acha ha sir mujha ko Lana ha mobile
on December 4, 2025
Posted by: Noorddin
Plz giving me okay 👍glaxme fold seevn plz giving me okay
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed in Performance in Mobile Gaming
on December 4, 2025
Posted by: Anonymous
Expertise:Expert
Phone is great, but the processor is horrible. It won't allow me to play games that I used to play on my previous phone (Flip 6), and it gets extremely hot when trying to play any landscape game. Honestly, I wouldn't get this phone if you like playing mobile games that requires high specs for better resolution games. For a new phone that can't run LADS at ultra or high resolution (I have to play in low/med for better performance), it's crappy. They should have stuck with the Snapdragon processors.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R Team, December 4, 2025
Hi Aphomnguyen, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how disappointing it can be when you have a new device that is not meeting your expectations. We have provided links to a few articles to help you adjust the refresh rate for the smoothest experience when gaming possible, and maximize the speed. We have also shared a link to the Samsung Support Team to assist you further if this frustration continues with your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love my Z Flip 7
on December 3, 2025
Posted by: Bobbyd
Pros: It connects to my computer my house, my car, my t v and the features are incredible. The front screen is large and has many features.
Cons: the front screen is very sensitive and sometimes selects stuff in my pocket.
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly Great
on December 2, 2025
Posted by: Aleann
[This review was collected as part of a promotion.] The Samsung Galaxy Z Flip 7 is a nice change from a normal slab phone. Gives you a few features that feel cool, and gives you a slightly different experience than the usual regular phone. I do like that O can customize the majority of it, however Samsung messages is very limited with customization, and Google messages you really can't customize much. So that's a big frustrating. So far the only complaints or things I don't love about the phone is the aspect ratio on a lot of things is weird, so apps look too zoomed in. Also the camera isn't great, but more than that it's very limited on the editing options as well, even using the Galaxy ai features.
Value
4
Response from Samsung USBy R&R Team, February 20, 2026
Hey Aleann, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy toh ear that you are overall pleased with the design and usage of your device. We have provided a link to the complete manual for your device to help you fully customize your device in any way available. We have also shared a linkt o the Samsung Support Team to assist you if you haev questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Product Manuals
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Written by a customer while visiting Samsung US
Posted by: Anand Family
Verified Purchase:Yes
Thank you for this flip phone. I’m enjoying its sleek, compact design and the crisp quality of the pictures and display.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Response from Samsung USBy R&R Team, February 20, 2026
Hello there Anand Family, we appreciate your feedback on your Samsung Galaxy Z Flip7. We are so happy to hear that you are so pleased with the compact design and capabilities of your device. We have provided a link to the complete manual for your device to assist you in exploring all of the amazing features available on your device. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
3
Can't change font color on status bar
on November 30, 2025
Posted by: Steindizzy
from Central Wisconsin
Expertise:Intermediate
Very disappointed in this model compared to my old Samsung Flip 4. It is wider than my old model, which I don't like. The biggest issue that I have with the Samsung Flip 7 is that you can't change the font color on your status bar. It only displays as black and it blends in the darkness on my wallpaper so I can't see what it displays. Highly disappointed in this.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 1, 2025
Hi there Steindizzy, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important the ability to customize your device is to you. We have provided a link to the complete manual for your device to help you best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Flip 7 Design, Better Cameras and performance
on November 29, 2025
Posted by: Hunk677
[This review was collected as part of a promotion.] I recently bought the Samsung Galaxy Z Flip 7, and it has been a great experience so far. The design is one of its strongest points — it feels solid, premium, and the hinge is smoother and sturdier than previous generations. When folded, it’s compact and easy to carry, and when opened, the main display is bright, sharp, and easy to see even outdoors. Performance is excellent. Apps open instantly, multitasking is smooth, and the phone doesn’t heat up like some other foldables. Samsung also improved the battery this year, and it finally lasts noticeably longer than the Flip 5 and Flip 6. With normal use, it easily gets through a full day. The cameras were a pleasant surprise. While it’s not a photography powerhouse, it captures very good photos in both daylight and low light. The Flex Mode is especially useful for recording videos or taking hands-free selfies by simply placing the phone on a flat surface. The speakers also sound clearer and louder. The only downside is that, like all foldable phones, the inner screen still has a slight crease, although it's much less noticeable now. Other than that, it’s a smooth, polished device that feels unique to use. Galaxy AI
Value
5
Written by a customer while visiting Samsung US