Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.7 out of 5
4.7
(3,127 Reviews)
Open Ratings Snapshot
Rating breakdown 3,127 reviews
5 Stars
2,392
4 Stars
539
3 Stars
115
2 Stars
33
1 Star
48
84%of customers recommend this product. 
(
197 out of 235
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Z Flip7 256GB (Unlocked) - Blue Shadow
Customer Rating
4 out of 5
4
I like this phone
on September 7, 2026
Posted by: JJKerk
[This review was collected as part of a promotion.] I chose this phone as an upgrade and replacement for a Flip5. I like the compact size and ease of use. Great phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Its a great mid tier developed fold phone
on September 7, 2026
Posted by: Longhornop
[This review was collected as part of a promotion.] This is still in the getting there phase. The zflip 7 still has a crease in the middle. My zflip5 screen was easily damaged. So far the 7 does damage as easy. The size is great for a pocket or small purse. If you want an entry into a flip phone this is a great start. The 8 crease is less noticble so if you go for the 8 your one up on me
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An innovative device
on September 7, 2026
Posted by: Kimdread
[This review was collected as part of a promotion.] I had a Samsung Z Flip 5, and I choose to upgrade to the Z Flip 7. I have no regrets. This phone is unique, innovative and practical. From the compact design, to the ability to take selfie with the rear camera, this phone is unparalleled. I don't see myself going back to the normal uninteresting phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung ZFlip7
on September 7, 2026
Posted by: CathieMM
[This review was collected as part of a promotion.] Such awesome phone to have. The perfect size! Small enough to comfortably put in my pocket but large enough to be able to text and watch videos and surf the web.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE MY Z FLIP 7
on September 7, 2026
Posted by: Britbrit
[This review was collected as part of a promotion.] Absolutely love my phone I'm able to customize and make content on my phone perfect compact phone also brings back so many y2k moments of the flip phones just more modern get it don't second guess yourself 😉
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
That "Flip" creates convenience!
on September 7, 2026
Posted by: LUVsamsungflip7
[This review was collected as part of a promotion.] I am deep into Samsung phones. I have always enjoyed using them. They are easy to use and to discover how to use various features.
I particularly love the flip feature. It has come in handy to use the flashlight in tight situations and when I needed to work on something and couldn't hold a flashlight at the same time.
The phone handles multitasking very well. I have played music from one app, searching with another, and printed to my printer with another.
Streaming from various services has been very easy to set up and play videos. I am not much of a gamer, but few little games I have have all been smooth and also easy to be successful to use the apps.
I would absolutely purchase another Samsung phone. I super love how easy it is to pair it up with other Samsung devices, ie: Samsung tvs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Cute novelty phone.
on September 7, 2026
Posted by: Embee88
[This review was collected as part of a promotion.] I chose to buy this phone for the Aesthetic and compact size. It's honestly pretty fun to use, but it just isn't as practical as I'd like it to be and I hate that I can't find a case that fits the front screen well without either breaking super fast or randomly sliding off because it doesn't fit well enough.
Speed 10/10
Look 10/10
Functionality 7/10.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Dream for me
on September 7, 2026
Posted by: OhmygawdG
[This review was collected as part of a promotion.] I chose this phone due to the wonderful graphics, great apps and sleek design. I work in I.T. and it even has a work profile that helps me maintain a balance. It truly is a great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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