Customer reviews from bestbuy-ca
Bose - Refurbished Excellent - QuietComfort Ultra Headphones (2nd Gen) Wireless Noise Cancelling Over-Ear Headphones with Immersive Audio - Black
Average customer rating
4 out of 5
4
(10 Reviews)
Open Ratings Snapshot
Rating breakdown 10 reviews
5 Stars
7
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
2
70%of customers recommend this product. 
(
7 out of 10
)
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Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Headphones (2nd Gen) Wireless Noise Cancelling Over-Ear Headphones with Immersive Audio - Black
Customer Rating
5 out of 5
5
Great for Glasses Wearers
on November 6, 2025
Posted by: Jason
from Edmonton
I tried the new Sony MX6 earphones before these ones. The ear pads were thin and shallow while the drivers protruded. Altogether, it was a painful experience. The Bose QC Ultra Gen 2 are really really comfortable; I can wear them for the entire work day with no fatigue or pain. The sound is great though the 3 band EQ leaves something to be desired. This is easily remedied through the 8 band EQ on Android, so it's not the end of the world. The ANC is really good, though not quite as good as Sony. I preferred the controls on the MX6, but they are passable abd honestly, you get used to them. Overall I am super pleased with this purchase.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Good but ...
on September 28, 2025
Posted by: Blythe
from Etobicoke Ontario
Sound quality is great.
I think I got a defective pair as when set to pause when you take headphones off, they pause music at the slightest knock on the ear or a sudden shake of the head. Had to turn this feature off as listening was consistently interrupted.
They are supposed to be very comfortable. Not for me. The headband is comfortable on the head which is nice. However, the ear openings are too small. After a short time they press against my ears and I'm constantly trying to adjust them to find a better fit.
I plan to return them.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
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