Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(6,074 Reviews)
Rating breakdown 6,074 reviews
5 Stars
4,766
4 Stars
999
3 Stars
208
2 Stars
48
1 Star
53
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Good - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
This phone is awesome.
on June 11, 2025
Posted by: Pondbear22
[This review was collected as part of a promotion.] The phone and its ease of use is really nice and makes using the AI intelligence much quicker amd easier to process results.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone. The best one made so far!
on June 11, 2025
Posted by: Katb420
[This review was collected as part of a promotion.] Service is amazing. Data is unbelievably fast. The AI feature is awesome as well. Very accurate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Galaxy AI features
on June 11, 2025
Posted by: Feutze
[This review was collected as part of a promotion.] Upgraded from the S21 and I'm really enjoying the Galaxy S25 so far. The screen is super crisp, it's fast, and the battery easily gets me through the day. I'm especially liking the new Galaxy AI features and the Circle to Search tool—surprisingly useful and smooth to use. Overall, it feels like a solid upgrade with thoughtful improvements that actually make a difference day-to-day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Gradual improvement.
on June 11, 2025
Posted by: Donquijote
[This review was collected as part of a promotion.] Battery life and responsiveness have been improved. The size also seems perfect for me. However, my brand new phone suddenly stopped charging via fast charge. It seems an intermittent problem.
Value
4
Response from Samsung USBy R&R Team, June 11, 2025
Hi there Donquijote, we appreciate your feedback on your Samsung Galaxy S25. We are happy to hear that you are pleased with the enhanced features and capabilities of your device. We have provided a link to the Samsung Support Team if you are ever interested in assistance with the charging speed or any additional features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
The features in this device's AI are exceptional.
on June 11, 2025
Posted by: Carlos4921
[This review was collected as part of a promotion.] The AI functions in my Galaxy phone are delightful when searching for information about any topic. Streaming is flawless and the internet is very fast!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Built just right
on June 11, 2025
Posted by: Kings25
[This review was collected as part of a promotion.] Perfect phone. Slim and sleek makes everyday handling effortless. Gaming is flawless with the adaptive refresh rate. Camera needs more phrase for bring so good. Phone is awesome. Galaxy AI is also cool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 10, 2025
Posted by: Norbsphone
[This review was collected as part of a promotion.] Love this phone great features. Camera works great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S21 to S25. Been using the phone for a couple now.
on June 10, 2025
Posted by: GalaxyLover
[This review was collected as part of a promotion.] Galaxy S25 is a great phone for me.
AI is great. Im not a person who gets a phine every year, usually wait 2-3 series.
AI is great. Im not a person who gets a phine every year, usually wait 2-3 series.
Value
4
Response from Samsung USBy R&R Team, June 11, 2025
Hey Galaxylover, we appreciate your feedback on your Samsung Galaxy S25. We are thrilled to hear that you are so pleased with the usage of this phone, and finding the features of Galaxy AI to be such a great enhancement to your usage. We hope you'll reach out to us again in the future any time you have questionsor want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US