Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(6,074 Reviews)
Rating breakdown 6,074 reviews
5 Stars
4,766
4 Stars
999
3 Stars
208
2 Stars
48
1 Star
53
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Good - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
The new AI is amazing !
on June 12, 2025
Posted by: Phanic
[This review was collected as part of a promotion.] I have been using the AI search punction looking up old sports cards to see there value which has been amazing i can quickly look up any card instantly !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone with no major drawbacks
on June 12, 2025
Posted by: Clay2357
[This review was collected as part of a promotion.] Galaxy AI is useful, but not the most important feature of the Galaxy S25. The best part of this phone is it's stability and performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is fast and reliable. Easy to use.
on June 12, 2025
Posted by: hinescl9
[This review was collected as part of a promotion.] Galaxy AI helps me stay organized with my real estate business. The ease of the reminders app allows me to effectively plan my daily schedule and make sure I stay task oriented throughout the day. Overall I thoroughly enjoy my S25 and would recommend it to others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I expected! And a lot more
on June 12, 2025
Posted by: MovieMasterXXL
[This review was collected as part of a promotion.] Major upgrade from my 5 yr old 1+ phone. Battery life is phenomenal! I'm really amazed by how quickly I was able to move over everything with smart switch. Some AI features are great including the translate option. Others like the photo enhancement stuff are a bit gimmicky. Overall very happy with my new phone! Love the Coral color too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
As usual, Galaxy series doesn't disappoint!!
on June 12, 2025
Posted by: Samsungjoe
[This review was collected as part of a promotion.] From the opening of the box, I could tell this was a premium made product. It feels good in my hand. Light but heavy enough to know it is made well.
After powering on my S25, the transition was seamless, and I got started using Bixby and Galaxy AI right away. These tools are helping organize and be in control. I am on my phone alot using Twitter, playing TopWar, emails and text as well as streaming.
The screen is crystal clear as the dynamic AMOLED should be. The Now Review morning and night time review at the bottom of the lock screen is one of my favorite features as it helps organizing my day to day.
Very thankful and excited to continue with this device! Would recommend, 10/10!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Downgraded
on June 12, 2025
Posted by: JorgeL
Went from S10 to S25... noticiable lower quality screen.. No micro sd card slot.. No headphone j
jack. I only upgraded because of a broken microphone on my S10. When I am ready to upgrade again will definately look for something other than Samsung if their future is to downgrade phones. The S25 is also more blocky as if trying to emulate iphones. Not a fan of it.
Im a photographer shooting mostly wildlife. I use a high resolution camera and shoot 4k video..all my pictures look "less detailed or sharp" on the S25.
jack. I only upgraded because of a broken microphone on my S10. When I am ready to upgrade again will definately look for something other than Samsung if their future is to downgrade phones. The S25 is also more blocky as if trying to emulate iphones. Not a fan of it.
Im a photographer shooting mostly wildlife. I use a high resolution camera and shoot 4k video..all my pictures look "less detailed or sharp" on the S25.
Response from Samsung USBy R&R Team, June 12, 2025
Hi there JorgeL, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We understand that upgrading to a new device can take some adjustment time as you learn new features and ways to have the experiences you are seeking. While the micro SD card option has been removed, cloud based storage expansion is an option, and can even help you keep all of your photos and videos available across your ecosystem of devices. If you prefer wired headphones to Bluetooth, you can also continue to use them with the addition of a USB-C to headphone jack adapter you would plug in to your charging port. We have also shared links to the full device manual and Samsung Support Team to offer additional assistance with the features and settings. Lastly, we have provided a link to an article to help you with the settings of the camera of this device to help capture truly stunning photos and videos. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
AI more seamless
on June 12, 2025
Posted by: Pixieduster
[This review was collected as part of a promotion.] Great processor plus additional memory makes the operating system process more information in less time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best purchase of 2025
on June 11, 2025
Posted by: Joseph
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is by far my favorite purchase of the year. I am not one that is usually blown away by new tech, but the Galaxy AI is incredible! The user interface is clean and easy to navigate in; it's fast and completes complicated requests that other tech companies AI often struggle with.
The camera quality is unmatched in clarity and definitely worth checking out the new features.
For a phone that I wasn't expecting to be much more than my previous, I was very impressed.
Great work Samsung.
The camera quality is unmatched in clarity and definitely worth checking out the new features.
For a phone that I wasn't expecting to be much more than my previous, I was very impressed.
Great work Samsung.
Value
5
Written by a customer while visiting Samsung US