Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(6,074 Reviews)
Rating breakdown 6,074 reviews
5 Stars
4,766
4 Stars
999
3 Stars
208
2 Stars
48
1 Star
53
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Good - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
I think my phone is smarter than I am
on June 26, 2025
Posted by: Love2catalina
[This review was collected as part of a promotion.] I've had my phone for over a month and still find amazing things Every day, the galaxy AI capabilities with Gemini and the assistant i spend every day learning from Google.
I'm studying at the stock market. And anything I want to know All I have to do is ask
I'm studying at the stock market. And anything I want to know All I have to do is ask
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow..High Quality Phone..Incredible Software.🤩
on June 26, 2025
Posted by: GALAXYS9LOVER
[This review was collected as part of a promotion.] Galaxy AI The Best..You Can Slow Motion Your Favs Videos.
I Use My Phone For Sport,Social Media,Recording And Take Photos From My Church,For Especial Events And More.
Thanks Samsung Engineers For The Galaxy 25s .🤩
I Use My Phone For Sport,Social Media,Recording And Take Photos From My Church,For Especial Events And More.
Thanks Samsung Engineers For The Galaxy 25s .🤩
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I'm just getting used to it and still learning how
on June 26, 2025
Posted by: Dev713
[This review was collected as part of a promotion.] I'm not familiar with how to use GalaxyAI or Galaxy AI because it's a bit complicated with my learning disabilities, lack of skill, experience, or knowledge or newer technology. I'd love to learn more about how to use it and features offered with my new phone. I also worry about screwing up my phone system and/or processing with how it's programmed to work properly and proactively.
Value
3
Response from Samsung USBy R&R Team, June 26, 2025
Hi there Dev713, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear that you are initally pleased with the usage of your device. We have provided a link to the complete manual for your device to help you with the settings and features of Galaxy AI. We have also provided a link to the Samsung SUpport Team. You can reach them through chat to answer any questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Better then before
on June 25, 2025
Posted by: Fergie
[This review was collected as part of a promotion.] Everything works so smoothly then before. The features on it is very nice!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In LOVE, of course!
on June 25, 2025
Posted by: Kimberley
[This review was collected as part of a promotion.] Love all the features with AI capabilities. Sleek, innovative and has an impact full presence in the marketplace.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Galaxy Ai features, performance and battery
on June 25, 2025
Posted by: Vin2025
[This review was collected as part of a promotion.] Galaxy Ai features have been great with the S25. The performance on the phone is amazing. The camera is much better compared to other providers. Great battery life as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25
on June 25, 2025
Posted by: Silent
[This review was collected as part of a promotion.] I like how easy using Galaxy AI is with my Samsung S25.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its new and all Samsung s25 but it's defecting two
on June 25, 2025
Posted by: Winter
[This review was collected as part of a promotion.] Samsung S25 was in my promotion to become a Verizon customer. I had new when ordering it in the store. Samsung S25 is defective.
Value
3
Response from Samsung USBy R&R Team, June 25, 2025
Hey Winter, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to the Samsung Support Team for your convenience. They can work with you one on one to determine where the root cause of your frustration is and help you work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US