Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(6,075 Reviews)
Rating breakdown 6,075 reviews
5 Stars
4,767
4 Stars
999
3 Stars
208
2 Stars
48
1 Star
53
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Good - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
3
Mediocre overall but a good camera
on July 1, 2025
Posted by: NotImpressed
[This review was collected as part of a promotion.] The phone interface is clunky compared to the Google Pixel and it does not connect as easily across various devices. Overall, Im not impressed with the phone or computer aspect of this device. The camera, on the other hand, is great, which was my whole reason for switching back to Samsung to begin with. I just wish I didn't have to compromise on the rest!
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We completely understand that changing operating systems can come with a learning curve as you adjust gestures, and settings to your preferences. We have provided a link to the full device manual to help you become familiar with the capabilities of your device. We have also provided a link to the Samsung Support Team to offer assistance with any questions that may come up during usage. We also have some great tutorial videos available online that could help you fall fully in love with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
the new s25
on July 1, 2025
Posted by: bigthing
[This review was collected as part of a promotion.] The new S25 is a great phone easy to b use,really like the AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My experience with the New Samsung Galaxy S25
on July 1, 2025
Posted by: Andrew
[This review was collected as part of a promotion.] I just have to say this experience with the New Samsung Galaxy S25 is simply amazing to say the least. I recently decided to make this purchase upgrading from an older regular model Samsung phone which I enjoyed very much till the end quite frankly. The New Galaxy AI features on this phone are super easy to utilize and very helpful when I'm searching the web for my news and other topics. I can just use the AI to summarize and make the best quick clean use of my web browsing experience. Paired with the "now brief" the convenience of knowing what the day brings automatically on my screen instead of searching it up manually helps me to plan my days out much more efficiently. I really enjoy the vast customization of this phone with the amazing screen quality, super smooth functions, and great battery life you can do pretty much anything you need day to day basis without any inconvenience, hiccup or worry about this phone not being able to handle the tasks you put on it. Amazing piece of Technology I always have high hopes for Samsung and they deliver every time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the phone but the battery is no good
on July 1, 2025
Posted by: Pawnspud83
[This review was collected as part of a promotion.] I use my phone mainly for streaming and sometimes for gaming it runs smoothly
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Glad to be back in the Samsung family
on July 1, 2025
Posted by: samsunggirly
[This review was collected as part of a promotion.] I took a short break from samsung and tried out a different phone. Boy am I glad to be back in the samsung family. I really appreciate the galaxy AI features including the cross app functionality features. It's like having a personal assistant in my pocket. I ordered online and ordered the coral red phone. And I absolutely love the color. I no longer carry around my journal, because this is so easy to take notes on that I don't need to. So far, I have been impressed with the battery. I charge it maybe every other day. I love the camera on it. It's helped me take some really great nature photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY S25 W/AI
on July 1, 2025
Posted by: Rose945
[This review was collected as part of a promotion.] My new Galaxy S25 with Galaxy AI is just simply awesome...I've been wanting one like since they came out..
It does amazing things like circle and search. Still learning how to use AI but I'm sure I will master it soon. All of you out there go get you one, you won't be disappointed..
It does amazing things like circle and search. Still learning how to use AI but I'm sure I will master it soon. All of you out there go get you one, you won't be disappointed..
Have a great Day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone in a great size
on July 1, 2025
Posted by: BrujaKahlo
[This review was collected as part of a promotion.] I'm a Samsung girl all the way; I have been for years. I needed to upgrade due to my arthritis progression & the S25 fit my needs perfectly!
The size is compact without being too small, yet the camera packs a powerful punch. The zoom is great and takes fantastic photos.
I particularly like the integration of the Galaxy AI; like having a personal assistant in the palm of your hand. You can ask complex questions with detail or with multiple parts and get answers you're looking for with great results.
Being able to have all my appointments, birthdays, anniversary and important dates all in my calendar with reminders makes life a lot easier, especially with getting older. It's as simple as saying "Hey Google..."
Need a recipe? Done.
Finding a restaurant? Want one with 4 stars? Done.
Can't remember something? Chances are Galaxy AI can help you find it.
The best part? It's all in the palm of your hand.
Add into that the phone is lightning fast, the screen is easy to read, and for me? Doesn't hurt my hands. What's not to love?
The size is compact without being too small, yet the camera packs a powerful punch. The zoom is great and takes fantastic photos.
I particularly like the integration of the Galaxy AI; like having a personal assistant in the palm of your hand. You can ask complex questions with detail or with multiple parts and get answers you're looking for with great results.
Being able to have all my appointments, birthdays, anniversary and important dates all in my calendar with reminders makes life a lot easier, especially with getting older. It's as simple as saying "Hey Google..."
Need a recipe? Done.
Finding a restaurant? Want one with 4 stars? Done.
Can't remember something? Chances are Galaxy AI can help you find it.
The best part? It's all in the palm of your hand.
Add into that the phone is lightning fast, the screen is easy to read, and for me? Doesn't hurt my hands. What's not to love?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It good not to different from Galxay 9 plus
on July 1, 2025
Posted by: DeeMHamp
[This review was collected as part of a promotion.] I'm not a fan of AI. It ok something I like and dome I don't.
Value
4
Written by a customer while visiting Samsung US