Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7 out of 5
4.7
(6,075 Reviews)
Open Ratings Snapshot
Rating breakdown 6,075 reviews
5 Stars
4,767
4 Stars
999
3 Stars
208
2 Stars
48
1 Star
53
87%of customers recommend this product. 
(
141 out of 162
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
This Product Does Everything I Need and More
on July 2, 2025
Posted by: HKittyCowgirl
[This review was collected as part of a promotion.] My Samsung Galaxy SE is the perfect phone for all of my needs. I use it for my personal, small business and work.
I can quickly check my work emails and chat while I'm away from my desk. Always making sure I stay connected no matter what.
For my small business, side-hustle, it provides the best pictures and video when I Live Stream. Never skipping a beat! The picture quality is amazing and I couldn't be more pleased with how well the phone performance is.
In my personal life this phone has it all! I stay on track with my calendar tasks and appointments in one click, scheduling all of my appointments and keeping me on track and the compact and sleek look of the phone is the icing on the cake, bar none!
The Samsung AI feature helps me with my small business as well when I need a little help getting the right ideas with creative content for my product descriptions and photos for my backdrops and profile picture! All in all the best and most affordable buy I could have ever made for my home,work and personal business needs! Thank you Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25
on July 2, 2025
Posted by: Troy
from New York
Expertise:Intermediate
Verified Purchase:Yes
Great phone
Really like the size and the U.I. fast and looks good with many features. The only thing I would like to change is the flat sides. Would be more comfortable to hold with curve sides.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on July 2, 2025
Posted by: Patricia
from Virginia
Expertise:Expert
Verified Purchase:Yes
Phone is fast and reliable. The size is good and fits in my hand.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is the fastest and has the best feature
on July 2, 2025
Posted by: Deathmatchchamp
[This review was collected as part of a promotion.] Galaxy AI is a game changer Amazing I've never had anything more helpful with so many different scenarios!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impressive
on July 2, 2025
Posted by: Dakota
[This review was collected as part of a promotion.] First off i'm highly impressed with the Galaxy Ai immersive features. It's incredible how fast and accurate i can get work done now. It's almost as if I was sleeping and working AT THE SAME TIME!
Also with the humbling experience of using Galaxy Ai and it's cool features spelling errors are a breeze. It corrects my spelling errors to a t. The audio eraser is what I love the most though. It's amazing how this Ai cuts out unwanted background noise. Not only is it good for phone calls but, recording meetings too. Overall I love this new phone. You guys did amazing on it Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simple yet Complex!
on July 1, 2025
Posted by: ArrZee
[This review was collected as part of a promotion.] The S25 is an impressive phone that is simple, sleek, thin, and light, yet it's a beast that doesn't flinch and gets the most complex tasks done in a breeze.
The form factor and capabilities without battery life compromise is something outstanding.
With Galaxy AI, the special features you get, like the live translation and photo editing, work like magic and are amazing. Given that all this is packaged in a sleek premium design that fits in the palm of your hands makes the Galaxy S25 a no brainer that will make you love the phone everytime you pick it up!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I switched from an Iphone16 and love it
on July 1, 2025
Posted by: ChefToniRage
[This review was collected as part of a promotion.] Front the galaxy AI to the major diversity in the customization of. This phones functionalities and different improvements since the last time I picked one up is 👌. total chef kiss to Samsung for this S25 . Love the color choices as well
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Lower rated features
on July 1, 2025
Posted by: Jorge
from NY
Expertise:Expert
Verified Purchase:Yes
Hate google being all over the phone. Hate there’s no memory card slot. Hate the eSIM card feature. Hate no headphone jack.. yes I know there’s an adapter option thru charging port. Hate the lower quality screen (s10 had 4k screen) why are we going backwards
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 2, 2025
Hey Jorge, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know that changes in the features you expect can cause distress as you adjust to the technological and hardware advancements. The removal of the features you mention is to help enhance the durability and water resistance of your device. We do have cloud based storage expansion as an option if the pre-installed storage is insufficient for your needs. This has the added benefit of granting access to your data across any additional devices you may have in your ecosystem. We have provided a link below to the full device manual to help you best align the settings and features to align to your preferences including the different display options. We have also provided a link to the Samsung Support Team if you have questions about your device or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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