Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(6,073 Reviews)
Rating breakdown 6,073 reviews
5 Stars
4,765
4 Stars
999
3 Stars
208
2 Stars
48
1 Star
53
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Good - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Favorite phone yet!
on September 12, 2026
Posted by: BPDPrincess
[This review was collected as part of a promotion.] Ive loved this phone ever since I purchased it. The battery lasts me a 7 hour work shift streaming shows❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phones are the best
on September 12, 2026
Posted by: Ktefive
[This review was collected as part of a promotion.] I chose the galaxy s25 because I've always had one i believe we started with the s4 and upgraded since getting ready for the next big upgrade. The camera is excellent. Does everything and more than.....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THE DEFAULT DOLBY ATMOS & SMART VIEW
on September 11, 2026
Posted by: PIMPSTA
[This review was collected as part of a promotion.] GREETINGS: "I CHOSE" MY SAMSUNG GALAXY S BECAUSE I LOVE THE DEFAULT DOLBY ATMOS BECAUSE IT MAKES MY MUSIC GET LOUDER WITH MORE BASS PLUS ADDED CONCERT HALL SOUND!
I ALSO LOVE TO USE SMART VIEW AS WELL TO CONNECT TO OUR SMART TV'S TO STREAM & BROWSE WHATS ON MY ANDROID DEVICE.
I ALSO LOVE TO USE SMART VIEW AS WELL TO CONNECT TO OUR SMART TV'S TO STREAM & BROWSE WHATS ON MY ANDROID DEVICE.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Free Ability to the Customization World!
on September 9, 2026
Posted by: OniTrickster
[This review was collected as part of a promotion.] I chose this phone not only because I'm a fan of the Samsung series, but due to the free will and ability to customize how I want my phone to work! I've had this phone for 2+ years now and still learning more about it everyday and how to utilize it to the max.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone Great price
on September 8, 2026
Posted by: Crazypetlady
[This review was collected as part of a promotion.] I choose this phone as it has Great features and was a good price. Easy to use and good battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
S 25 samsung
on September 8, 2026
Posted by: Usetobeafan
[This review was collected as part of a promotion.] Wasn't happy with this phone. It will be my last Samsung and I have been a die hard Samsung since the s2. I've had every other one since. My favorite was my s10. Haven't been as crazy about them since. More pocket dialing on this one than ever. Pocket protection is on. It's clunky. Then us cellular went to t mobile and they made it unbearable. Moving to pixel next. Can't be any worse.
Value
1
Response from Samsung USBy R&R Team, September 11, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 with us. We completely understand how frustrating it is when your device is not meeting your expectations. We have provided links to resources to help you with the connection of your device to your carrier. We have also provided a link to the Samsung Support Team to assist you with any instances of your device not functioning as intended like the pocket dialing you mention. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on September 8, 2026
Posted by: Lilypadparkingonly
[This review was collected as part of a promotion.] I was in need of a new phone and carrier. I've been happy with this phone so far. I'm so glad I chose the S25 because it turned out to be exactly what I was looking for. I'm still learning about the phone so I'm having fun trying all the new features. The only reason it doesn't have a 5 star is because I do have some stalling troubles and my phone freezes up once in a while.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy for life!!! Especially s25
on September 8, 2026
Posted by: Wellhung
[This review was collected as part of a promotion.] Ever since Samsung started with the s series I was hooked! It is an amazing piece of tech and frankly its kinda crazy that something as capable, powerful, and elegant can fit in our hands. I chose the s25 for its sleeker size and amazing camera. And when it comes time to upgrade i will most definitely choose the next evolution of s series
Value
5
Written by a customer while visiting Samsung US