Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7 out of 5
4.7
(6,073 Reviews)
Open Ratings Snapshot
Rating breakdown 6,073 reviews
5 Stars
4,765
4 Stars
999
3 Stars
208
2 Stars
48
1 Star
53
87%of customers recommend this product. 
(
141 out of 162
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
Great phone
on September 24, 2026
Posted by: Galaxy
[This review was collected as part of a promotion.] This new device offers a remarkable experience with its refined design and intuitive interface. Users will appreciate the vibrant display that brings every visual detail to life with stunning clarity. Its advanced camera system captures moments with impressive precision, making photography feel effortless for everyone. Furthermore, the long-lasting battery ensures that the experience remains consistent throughout even the busiest days. It is truly an exceptional piece of technology that sets a high standard for modern mobile communication.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Get yours ASAP!!!!
on September 24, 2026
Posted by: Switch
[This review was collected as part of a promotion.] I wish I chose to switch back to Samsung sooner. This is the best phone I've had since my last Samsung and I recall now why I loved their products. It's fast and has so many amazing and helpful easy to use features. Do yourself a favor and grab your own now!!!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 25, 2026
Hey Switch, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are having such an amazing experience with your device every day, and that it feels so easy to use. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone that I have owned yet.
on September 23, 2026
Posted by: BHorne
[This review was collected as part of a promotion.] I have owned many phones over the years and just about every brand that makes them. The Samsung Galaxy s25 is the best out of all of the ones that I have owened so far. The camera takes great pictures and is easy to use. The AI is an awesome installment. I love everything about it. The next phone I chose will definitely be a Samsung Galaxy or Fold.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung S25
on September 22, 2026
Posted by: Babygirl
[This review was collected as part of a promotion.] It is a very durable phone, at least on the outside. I am a very clumsy person and over the course of a year I have dropped this phone a million times In a million different ways and it only has a few dings on it although I will say the inside is not as durable as the outside. It's made it difficult when it dies but other than that my camera quality, sound, video quality is all better than any previous phone I've owned.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, battery declining after 6 months
on September 21, 2026
Posted by: Jawesome
[This review was collected as part of a promotion.] Great phone, no huge issues. Battery is declining in the past few months. Vibration feature is weak.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25... what you see is what you get
on September 20, 2026
Posted by: MojoJojo88
[This review was collected as part of a promotion.] Originally... I chose a different device. The flip 7. But through a series of unfortunate events I ended up with the basic s25. Runs and functions just like every other s series model I have ever used. Would I recommend? Sure. But I also wouldn't go out of my way to do so
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the AI effects
on September 20, 2026
Posted by: Lovewithsoul
[This review was collected as part of a promotion.] I am glad I chose the Samsung brand this phone specifically because there is no complications when considering use. Apps for specific use ard readily available. The camera works amazingly so does the various Ai effects that are integrated into the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better then A series
on September 19, 2026
Posted by: angryb
[This review was collected as part of a promotion.] The processor is way smoother and faster, and can manage more activities then the cheaper Samsung phone for examplebthe A16 Galaxybis way slower.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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