Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(6,075 Reviews)
Rating breakdown 6,075 reviews
5 Stars
4,767
4 Stars
999
3 Stars
208
2 Stars
48
1 Star
53
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Good - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
3
Like to give it more
on May 28, 2026
Posted by: EmikeD
[This review was collected as part of a promotion.] I would like to give the S25 more than 3 stars but ive been having problems with the touch screen, ive got to tap multiple times, not always but definitely more then i care to on a daily basis. I do like the Artificial A.I. feature it saves a lot of time and hassle of typing it out or trying to figure out spell things, just tell or ask A.I. what you want to know or need to know and let it take over. Back to the screen now , i play alot of games , watch tons of videos , and use the camera alot for selling on sites such as poshmark, mercari, marketplace, etc...although i like the camera i wish the screen was a little bigger. I did have a S25 Ultra for a while and the size of that screen was perfect imo for games and photos. Now that i think about it i can probably bump the stars to 4.5 i think im still missing the ultra and im taking it out on the S25, sorry S25.
Value
3
Response from Samsung USBy R&R Team, June 2, 2026
Hi there EmikeD, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We understand how important your device is to you every day for a range of daily tasks, and we would love to help you have the best possible experience with your device. We have provided a link to an article to help you troubleshoot the display responsiveness of your device. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Outstanding balance.
on May 28, 2026
Posted by: John700
[This review was collected as part of a promotion.] I'm generally a larger phone type of guy. I have found that I enjoy the Galaxy. S25I do believe that I will be going back to the ultras after this year. But to give it a try. So far, this has been a great phone. I have no complaints to cameras in fantastic condition. It is definitely an upgrade from the S23 that I had before. I had the ultra in that form, and it has been my blowing. How much of a upgraded really was from 2 years? So I'm looking forward to getting the ultra in the S26. So, as for this phone goes, I mean, it's smoothless transitions from app to app and going through the phone itself, I don't have any problems. I love the AI features that are in it. I am not a huge AI type of guy. However, the features that they put in this have been fantastic.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone !
on May 28, 2026
Posted by: T00lazY
[This review was collected as part of a promotion.] Im very pleased with the phone. It runs fast. It has many great features. The battery life is great and the charging is very quick. The galaxy ai is very helpful and I love the Ai photo edit features. Have already recommended the phone to several people.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 28, 2026
Posted by: DeathStalker
[This review was collected as part of a promotion.] It's great for gaming photos viewing just all around a great phone thanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25
on May 27, 2026
Posted by: MrsTaz2684
[This review was collected as part of a promotion.] I love my s25. It does everything I need it to do and more. Gemini is a great addition. Helps me get through my day with ease
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 27, 2026
Posted by: Kitkat
[This review was collected as part of a promotion.] Love my S25 phone I play games pay bills text people I do chatgpt.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S series is the best series
on May 27, 2026
Posted by: Gotgreatphone
[This review was collected as part of a promotion.] I've been a happy customer since the original S 1 came out. It's really amazing how far technology has came since then. This phone is such a big part of my life.and the camera is something I use every day. I don't have to worry about taking the perfect shot or video, because my phone let's me edit anything into something amazing. I recommend it for everyone, it won't disappoint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a genius team
on May 27, 2026
Posted by: 01Supercharged
[This review was collected as part of a promotion.] First and foremost I must tip my hat, give a round of applause to the designer(s), engineers, anyone involved in the construction of this phone. Saying this is a solid phone would be understatement of the yr! This phone has proven to be accidentally unbreakable.. its no exaggeration to say this phone has sky dive, no parachute 50+ times, hitting ground every possible angle & not only still works like new the screen has 0 cracks.. the design team is genius! With a solid screen free from cracks we can flip it over , keep the applause going for camera. What can't you do with the camera..? Still have not figured out. With the Pro setting you get magazine cover photos in any environment. Want to make adjustments blur the background, switch filters, add designs, erase photo bombers, make it cartoon, use A.I. to clear reflections, shadows, transform distortion to clarity, do it in slow motion, Want to show off that 5***** meal the food option is a option, show a hr long video in 30 seconds hyperlapse will do it, skies the limit ! I have to give credit where credits due. This phone was the key to the A.I. door, a introduction to everyday use solving any complex issue. If your a DIY'er like me , repairs around the house, car problems, routine maintenance whatever the question is your A.I. has the answer in detailed easy to understand format. Choose how it responds whether it be short quick and to the point or Think Hard extremely detailed..My 2nd galaxy. Galaxy 4 life
Value
5
Written by a customer while visiting Samsung US