Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
3
Not much difference from S22Ultra
on August 21, 2023
Posted by: TroubledTommy
[This review was collected as part of a promotion.] Same old bugginess as the s22 ultra just a little bit more bugginess on the Wi-Fi and internet kind of sucks The new UI 6 update not exactly a fantastic upgrade I'd rather use the old version of Go launcher it's more customizable
Value
3
Response from Samsung USBy Debra, Social Commerce, August 24, 2023
Hi there TroubledTommy,
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Check out the article titled, "Galaxy phone or tablet Wi-Fi connection issues" for a simple troubleshooting guide that you can use to help you resolve your connectivity experience. I have included the link below for your convenience. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Check out, "Issues with mobile network connection on Samsung phone or tablet" to help resolve your mobile network concern. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Check out the article titled, "Galaxy phone or tablet Wi-Fi connection issues" for a simple troubleshooting guide that you can use to help you resolve your connectivity experience. I have included the link below for your convenience. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Check out, "Issues with mobile network connection on Samsung phone or tablet" to help resolve your mobile network concern. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on August 21, 2023
Posted by: NashaCrab
[This review was collected as part of a promotion.] Incredible device that stands the test of time. It's durable, consistent and reliable.. I don't feel the need to have cameras or tablets or other devices bc this one does it all..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone and company
on August 21, 2023
Posted by: Chrisg4l
[This review was collected as part of a promotion.] I love my s23 ultra. It makes watching videos and playing games more fun and comfortable. I don't think I could have choice a better phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features
on August 21, 2023
Posted by: Kase505
[This review was collected as part of a promotion.] All i says about this phone iit amazing for games streaming filming my streaming going live takes beautiful pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a great phone has features that others don't
on August 21, 2023
Posted by: Eman1291
[This review was collected as part of a promotion.] I use my phone to play Call Of Duty And it has great resolution and the quality is amaxing especially when I watch videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on August 21, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Is a good size phone with a lot of performance and great battery, the s pen is a perfect tool for everybody who wants a better experience .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smart phone I've used in years.
on August 21, 2023
Posted by: Elkeh5555
[This review was collected as part of a promotion.] As a adult that's owned many smart phones this has been my favorite one I've owned since the s8. Cpu is super snappy. One ui feels great on this phone. Battery life I'd say is as good as you can get right now. And as someone that's never cared about photos I've been going on vacation and using the portrait and single shot modes I've taken some really great photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best note and great camera.
on August 21, 2023
Posted by: Rthapa
[This review was collected as part of a promotion.] Gaming streaming... Capturing images and videos all the features are spectacular. I like the note pen and love to write color doing fun as notebook.
Value
5
Written by a customer while visiting Samsung US