Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Awesome. Teléfono
on August 21, 2023
Posted by: Wolfie
[This review was collected as part of a promotion.] For everyday use and for work. It is my personal assistant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Internet access is mediocre
on August 21, 2023
Posted by: Ef8250
[This review was collected as part of a promotion.] Response time is minutes, sometimes never. Doesn't matter wifi or not. Sometimes I have to restart phone to get android auto to work. Did not have these problems with galaxy s21 +. Camera is great, however I would prefer better communication.
Value
3
Response from Samsung USBy Debra, Social Commerce, August 23, 2023
Hi Ef8250,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. When you have the free time in your day, please take a look at the article titled, "Issues with mobile network connection on Samsung phone or tablet" for some quick troubleshooting steps that can be taken to help resolve what you have been experiencing. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. For your convenience, I have included a link below that contains your device's software update. Please make sure that your Galaxy S23 Ultra's software has been updated with the most current version of software. Please feel free to reach out to Samsung Support afterwards if you would like any further assistance and/or troubleshooting. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. When you have the free time in your day, please take a look at the article titled, "Issues with mobile network connection on Samsung phone or tablet" for some quick troubleshooting steps that can be taken to help resolve what you have been experiencing. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. For your convenience, I have included a link below that contains your device's software update. Please make sure that your Galaxy S23 Ultra's software has been updated with the most current version of software. Please feel free to reach out to Samsung Support afterwards if you would like any further assistance and/or troubleshooting. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Written by a customer while visiting Samsung US
Customer Rating
5
Dope all around
on August 21, 2023
Posted by: Novadarula
[This review was collected as part of a promotion.] I don't have really any complaints I really dig this phone all around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on August 21, 2023
Posted by: Itwasntme
[This review was collected as part of a promotion.] Powerful device with great features. Very solid device. Great camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great.
on August 21, 2023
Posted by: Notyours
[This review was collected as part of a promotion.] I really like this phone. Still learning how to work it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S23 Ultra is an absolute game-changer!
on August 21, 2023
Posted by: Tobadagon
[This review was collected as part of a promotion.] In an ever-evolving world of smartphones, the Samsung S23 Ultra stands as a beacon of innovation and excellence. With its cutting-edge features, powerful performance, and unparalleled camera capabilities, this flagship device redefines the boundaries of what a smartphone can achieve.
Design and Build Quality:
The moment I held the Samsung S23 Ultra in my hands, I was struck by its exquisite design and premium build quality. The sleek curves, glass back, and metal frame exude elegance and sophistication. The choice of materials not only feels luxurious but also ensures durability. The phone's ergonomics are well thought out, offering a comfortable grip despite its generous screen size.
The moment I held the Samsung S23 Ultra in my hands, I was struck by its exquisite design and premium build quality. The sleek curves, glass back, and metal frame exude elegance and sophistication. The choice of materials not only feels luxurious but also ensures durability. The phone's ergonomics are well thought out, offering a comfortable grip despite its generous screen size.
Display:
The 6.8-inch Dynamic AMOLED 2X display on the S23 Ultra is nothing short of breathtaking. With a Quad HD+ resolution and a buttery-smooth 120Hz refresh rate, every interaction feels fluid and immersive. Colors are vibrant, blacks are deep, and the HDR10+ support brings content to life like never before. Whether it's gaming, watching movies, or browsing the web, the display offers an unparalleled visual experience.
The 6.8-inch Dynamic AMOLED 2X display on the S23 Ultra is nothing short of breathtaking. With a Quad HD+ resolution and a buttery-smooth 120Hz refresh rate, every interaction feels fluid and immersive. Colors are vibrant, blacks are deep, and the HDR10+ support brings content to life like never before. Whether it's gaming, watching movies, or browsing the web, the display offers an unparalleled visual experience.
Performance:
Under the hood, the Samsung S23 Ultra boasts a powerhouse performance. The combination of the latest Snapdragon/Exynos chipset (region-dependent) and ample RAM ensures seamless multitasking and swift app launches. From demanding games to resource-intensive tasks, the device handles everything with ease. Th
Under the hood, the Samsung S23 Ultra boasts a powerhouse performance. The combination of the latest Snapdragon/Exynos chipset (region-dependent) and ample RAM ensures seamless multitasking and swift app launches. From demanding games to resource-intensive tasks, the device handles everything with ease. Th
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but let's ditch the curved screen
on August 21, 2023
Posted by: JeremyK
[This review was collected as part of a promotion.] I use it for work gaming and keeping up to date with news. For the most part it's great. I do wish the curved screen would go away already flat is so much better for gaming. Battery could be bigger and my phone frequently gets warm. The software is great I'm not a fan of the overlay when I swipe on a notification it's different and annoying to get rid of the overlayed application
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on August 21, 2023
Posted by: Lorilee
[This review was collected as part of a promotion.] I use my phone for personal and work. Love the stylis.
Value
5
Written by a customer while visiting Samsung US