Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Great Phone
on August 21, 2023
Posted by: Lilhood
[This review was collected as part of a promotion.] It's a great phone. The specs on it are good. The camera is amazing. The snapdragon chip is also the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good device fragile screen
on August 21, 2023
Posted by: Ableobject
[This review was collected as part of a promotion.] Overall this is a solid device. You can do anything on this device. The screen on the otherhand could use some improvements. I am very careful and have fully protected my device with a case and screen protector, the screen still broke, twice.. get insurance if you purchase this device
Value
3
Response from Samsung USBy Debra, Social Commerce, August 23, 2023
Greetings Ableobject,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen while bringing in that last bag of groceries. Talk about the ultimate peace of mind when it comes to protecting your investments! The Galaxy S23 Ultra has the next generation in glass protection with Corning Gorilla Glass Victus 2 and an Armor Aluminum Frame which aids it in being water resistant in up to 1.5 meters of freshwater for up to 30 minutes based on an IP68 rating. Our partners at UBreakIFix are also available to assist you with your repair needs. Feel free to contact Samsung Support if you have any questions or if you would like to share any other feedback with us. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.ubreakifix.com/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen while bringing in that last bag of groceries. Talk about the ultimate peace of mind when it comes to protecting your investments! The Galaxy S23 Ultra has the next generation in glass protection with Corning Gorilla Glass Victus 2 and an Armor Aluminum Frame which aids it in being water resistant in up to 1.5 meters of freshwater for up to 30 minutes based on an IP68 rating. Our partners at UBreakIFix are also available to assist you with your repair needs. Feel free to contact Samsung Support if you have any questions or if you would like to share any other feedback with us. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 21, 2023
Posted by: Vincent
from Boston,US
Expertise:Expert
Battery life is longer than my S22U, Picture quality is better than my S22U, Display is always perfect. 5G and wifi working great. Worth to have it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big screen, great camera, what more could you ask
on August 21, 2023
Posted by: Themountaingoat23
[This review was collected as part of a promotion.] Great for playing games, watching videos and great phone for taking pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good
on August 21, 2023
Posted by: Devine
[This review was collected as part of a promotion.] I like the size, design, storage capacity, camera features, stylus option and more. Some cons are it gets so hot even without a case, they moved the dim/brightness adjustment so you have to "pull down" an extra time than on my S20. Overall it's an improvement over my S20 and DEFINITELY better than my boyfriends iPhone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 21, 2023
Posted by: Dave93
[This review was collected as part of a promotion.] I use it mainly for checking news and sports as well as MLB, NFL, and some Netflix.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 21, 2023
Posted by: Crashalpha1
[This review was collected as part of a promotion.] Streaming music on my commute.
Photo and video. Pretty great phone.
Fast and responsive have no complaints so far.
Photo and video. Pretty great phone.
Fast and responsive have no complaints so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Call system
on August 21, 2023
Posted by: Kechinu
[This review was collected as part of a promotion.] Great picture but lately, the phone is not chargin over 85% for a reason I don't know.
Secondly, massages are not sent in time. Calls don't go through.
Secondly, massages are not sent in time. Calls don't go through.
Value
4
Written by a customer while visiting Samsung US