Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
My experience
on August 21, 2023
Posted by: Phoneuser29
[This review was collected as part of a promotion.] The phone is very snappy takes.great pictures is easy to understand were your aps are and to Navigate through them bright screen I love the features it comes with greT for watching contents
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product
on August 21, 2023
Posted by: Faraz86
[This review was collected as part of a promotion.] Everything is awesome and I love it so much and recommend to everyone else even.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Camera is out of this world.
on August 21, 2023
Posted by: burntmoon
[This review was collected as part of a promotion.] This is the best camera on a phone I have ever used. I have gotten so many compliments, that people started to believe that I had became a photographer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a major upgrade from the s8
on August 21, 2023
Posted by: Gingersnap31
[This review was collected as part of a promotion.] This phone is a huge upgrade from my previous Samsung s8. The camera is absolutely amazing! I haven't had to worry about running out of space with the 512gb model either.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery overheats enough to cook eggs on it.
on August 21, 2023
Posted by: Nestor
[This review was collected as part of a promotion.] Aside from the camera everything else is not what i expected, not even close. I still use my note 9 and there is little difference from the graphics in gaming and watching movies. Might be the note series was just that good and this new generation like the s23 ultra can't fit the boots. Camera is great but that is the only thing that had kept me from replacing it yet. I still have a more days before I can use my buyer remorse clause at the provider I got it from. The way some game overheat the s23 ultra battery is just shamefull. Not even my note 9 gets this hot.
Value
3
Response from Samsung USBy Debra, Social Commerce, August 24, 2023
Hi there Nestor,
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Feel free to check out the article titled, "Keep your Galaxy device at its normal operating temperature" for tips on how to help your Galaxy S23 Ultra at its normal operating temperature. I have linked it below for your convenience. Please do not hesitate to contact Samsung Support if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Feel free to check out the article titled, "Keep your Galaxy device at its normal operating temperature" for tips on how to help your Galaxy S23 Ultra at its normal operating temperature. I have linked it below for your convenience. Please do not hesitate to contact Samsung Support if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
5
The pinnacle of Galaxy devices!
on August 21, 2023
Posted by: Rhodey
[This review was collected as part of a promotion.] I've owned many Galaxy devices over the years and the S23 Ultra is perfection. This phone leaves me wanting nothing. Beautiful display, check, beyond-all-day battery, check, amazing camera, check, S-Pen, check, and it's blazing fast! I cannot recommend this phone enough.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Time to switch is now
on August 21, 2023
Posted by: NewAndroidlover420
[This review was collected as part of a promotion.] Always switched between iOS and android. I love android but had to always worry about battery. This is the first time battery anxiety is a non issue along with a great camera. Just want battery to surpass iOS devices other than that I'm here to stay
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone!
on August 21, 2023
Posted by: Frscarl
[This review was collected as part of a promotion.] I have had two of these phones the first one was warrantied out as charger port malfunctioned but other than that no complaints with the phone the camera functions are amazing and the quality of the pictures are pristine I use my phone camera daily for my content and photography work
Value
4
Written by a customer while visiting Samsung US