Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
4
The Product Could Be Better
on September 3, 2023
Posted by: TheLastRMaster
[This review was collected as part of a promotion.] I have had my Samsung S23 Ultra for a month now. I have the 512 GB storage option because there is no SD card option any longer. I miss that feature. I was able to transfer my apps AND data using the Samsung Smart Switch app, and also some of my applicable settings. That was unexpected. So far I have no complaints about the sound quality of the phone calls and the microphone and speaker have been pretty good. I have used the device to stream some programs and the picture quality was excellent. In fact it was better than my old Samsung S8+, but it should be considering the difference in newer technology. One feature of the S23 that many of the newer Galaxy class phones have, or rather DON'T have, is a physical 3mm audio jack for earbuds or earphones. That was a deal breaker for me because sometimes Bluetooth devices run out of power at the most inconvenient and inopportune times. Fortunately I discovered that I could purchase an adapter that plugs into the USB-C port of the phone and allow you to use physical earbuds! I purchased one and I am satisfied with it. The battery life has been phenomenal so far, but I am only a month in, so what do I know?
The camera was the biggest surprise of all. I was photographing a bright star in the sky and I discovered that the camera could go WAY beyond 8x zoom! This was in low light conditions and definitely a game changer. My only regret with this great phone is that an equally awesome user manual didn't come with it.
The camera was the biggest surprise of all. I was photographing a bright star in the sky and I discovered that the camera could go WAY beyond 8x zoom! This was in low light conditions and definitely a game changer. My only regret with this great phone is that an equally awesome user manual didn't come with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has an excellent battery life
on September 3, 2023
Posted by: Bran2508
[This review was collected as part of a promotion.] The device is phenomenal for streaming movies and gaming. The phone doesn't not over heat and it looks perfect when streaming movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flagship Ultra Phone!
on September 3, 2023
Posted by: Tony07
[This review was collected as part of a promotion.] Only flagship Android phone with incredible build quality, incredible cameras with manual controls and exceptional battery life and screen. Also, one of the most popular phones with a huge ecosystem of compatible accessories and companion devices. It is easily one of the best smartphones currently in the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is large & in charge!!
on September 3, 2023
Posted by: Myste28
[This review was collected as part of a promotion.] I have used Samsung phones for years & I have always been impressed with them but this phone is amazing!! The pictures are lovely and the audio is crystal clear. I listen to a lot of music & it's a pleasure to hear it on this phone. I also love how I can text using my PC. The Phone link app is much tighter on this phone. Samsung has really upped their game.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THE S23 ULTRA!
on September 3, 2023
Posted by: Christhesammy
[This review was collected as part of a promotion.] I came from the Fold 4, and the experience in night and day. I love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A simply fantastic phone for all around use
on September 3, 2023
Posted by: Manner31
[This review was collected as part of a promotion.] The s23 ultra is a fantastic device for streaming, gaming and video calls. Battery life is exceptional and the super fast charging is very quick. I see a day plus with battery life with light use and 8 to 16 hours with streaming movies and video which is really good. Im a heavy phone user and this phone has all the features i need. The S pen is great and is very responsive. Battery life on the S pen is very good too. Screen is crisp and scrolling in any app is snappy and responsive. Overall woukd recommend for heavy users. One last thing video recording and picture quality is fantastic and one of the best if not the best out there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best of the best
on September 3, 2023
Posted by: Jinkess
[This review was collected as part of a promotion.] What can I say, I've been a Galaxy user since the S3, every year, I would say to myself this Galaxy is the version that can't be out done and with version i was wrong. Then S9 came out and I was like yup this is it no way, inrefused to change it even with a shattered screen. Untill the S21 Ultra stole my heart and I just couldn't bring myself to change it no matter what... I resisted the S22 Ultra... until one day I held the the S23 Ulrra in my hands....
I now admit, as the flagship of Samsung this is not just phone, this is everything you need in a single device. I use it for work, I watch movies on it, play games on it, it's pretty much replaced my personal laptop with DeX... the screen, the pen, the keyboard... everything.
I now admit, as the flagship of Samsung this is not just phone, this is everything you need in a single device. I use it for work, I watch movies on it, play games on it, it's pretty much replaced my personal laptop with DeX... the screen, the pen, the keyboard... everything.
Samsung, how are you going to outdo this one?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great Device but
on September 3, 2023
Posted by: Manolo4dolo
[This review was collected as part of a promotion.] Is good phone with Amazing camera! Would be great phone and would benefit much from its amazing camera... If it had expandable storage.. im biased being right handed but Spen on right side is better.. put fingerprint scanner on unlock button like the fold... could say more but thats the biggest issue for me..
Value
3
Response from Samsung USBy Debra, Social Commerce, September 5, 2023
Greetings Manolo4dolo,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are in the market for additional storage outside of the 512GB that your Galaxy S23 Ultra has, I recommend taking a look into cloud based storage options like Samsung Cloud, Google Drive, and Microsoft OneDrive. Be sure to check out the article titled, "Manage storage on your Galaxy S23 series phone" for more information on the topic. Feel free to reach out to Samsung Support if you have any questions or if you would like to share any other feedback with us regarding your purchase. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are in the market for additional storage outside of the 512GB that your Galaxy S23 Ultra has, I recommend taking a look into cloud based storage options like Samsung Cloud, Google Drive, and Microsoft OneDrive. Be sure to check out the article titled, "Manage storage on your Galaxy S23 series phone" for more information on the topic. Feel free to reach out to Samsung Support if you have any questions or if you would like to share any other feedback with us regarding your purchase. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US