Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9 out of 5
4.9
(16,873 Reviews)
Open Ratings Snapshot
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product. 
(
45 out of 51
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
4 out of 5
4
Good product but a bit heavy
on September 11, 2023
Posted by: Sunny25
[This review was collected as part of a promotion.] This is a Good phone with alot of features but not every phone is good, this got it's draw backs too. Like this phone is pretty heavy for a average use and 200MP camera was a over kill, photos from this phone look very similar to photos which were taken in S22 Ultra. But over all this is a great phone to do all kinda stuff
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Smart Phone I've ever had
on September 11, 2023
Posted by: Kikitosektor
[This review was collected as part of a promotion.] I have nothing but good things to day about the S23 Ultra.
I have been using this phone February, and I haven't had any issues. I am receiving regular updates and security patches. Also, the device is still very fast for the number of applications I use and I have installed.
Battery life is great. It lasts a full day on a single charge and when I don't use it as much it can last up to 2 days.
The camera is amazing. I use the Pro camera setting for astrophotography, and I have been able to to capture the Milkyway on a good night.
I'm looking forward to the next generation of the S series!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product great and efficient
on September 11, 2023
Posted by: Bnunbut1
[This review was collected as part of a promotion.] I use my device for school, work, and personal use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S23 Ultra Fast
on September 11, 2023
Posted by: Tikiboie
[This review was collected as part of a promotion.] I love the S23 and how effective the processing power is when playing games and using the phone applications in general, but recently, after a few software updates.. I believe my phone battery does not last long, please fix this. Thank you!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolute power in the palm of your hand
on September 11, 2023
Posted by: Shade8000
[This review was collected as part of a promotion.] How do I use my phone ? How don't I use it? Streaming,gaming , daily use texting calls , pictures videos . If I need to do anything I can . The s23 ultra is the power house I didn't know I needed .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good now but major issues at first
on September 11, 2023
Posted by: HammerFace
[This review was collected as part of a promotion.] When I first bought the S23 Ultra, I had major issues connecting and staying connected to Wi-Fi 6 routers. It was unbelievably frustrating as my cell service at home is not very good. I had to jump through a LOT of hoops to get to work, even replaced the phone hoping that would work and Samsung was little to no help even though it was a known issue. It took about 3 months of me having to disconnect and reconnect Wi-Fi every hour or so or whenever I needed to use it until finally a software update fixed the issue. Other than that, the phone is great, very fast and no other important issues. I do have an issue with Spotify and other streaming audio apps fast forwarding or pausing when in my phone because of the lock screen control but I can turn that off. It would be helpful though if it detects it's in your pocket so it doesn't control the lock screen streaming controls.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has everything that I need and more
on September 11, 2023
Posted by: BETAprince1
[This review was collected as part of a promotion.] I use it for web surfing, stock trading, taking pictures of family and events and watching various entertainment items
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Hands down one of the best phones on the market
on September 11, 2023
Posted by: MrNoah
[This review was collected as part of a promotion.] I use my phone for work and personal And it's always able to keep up. Cleary a better phone than any of the competitors.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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