Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Best Phone ever
on September 11, 2023
Posted by: GALAXTICO
[This review was collected as part of a promotion.] I've been a Samsung Galaxy phone owner and this is the best one so far. Camera is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The masterpiece!
on September 11, 2023
Posted by: SoulChef225
[This review was collected as part of a promotion.] The device is a masterpiece. It's like a phone for the ages- the camera, the chopset, the gaming, the display and so muchto say on and yeah the battery it's just out of this world.
Thanks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why I love my galaxy S32 ultra
on September 11, 2023
Posted by: Zombiemom93
[This review was collected as part of a promotion.] I use my device daily to stream on tiktok, the camera quality and speed of the device makes for a wonderful experience every single time! I stream myself and I stream myself playing Mobil games, it never slows down, and the battery life is fantastic!
I also use my phone when driving for uber and I have never had a single problem with it being able to handle running constantly for hours on end. This phone is wonderful, if your on the go it's on the go with you and holding its own!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not worth the money spent on it
on September 11, 2023
Posted by: Johngotti
[This review was collected as part of a promotion.] Try watching movies on it and its not even the best picture my older phone was better and then I got stupid stuff that pops up all he time and kicks me in to another web. Sucks
Value
3
Response from Samsung USBy Debra, Social Commerce, September 15, 2023
Howdy Johngotti,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. Pop-up ads have nothing to do with the phone itself. They are caused by third-party apps installed on your phone. Ads are a way for app developers to make money, and the more ads that are displayed, the more money the developer makes. This is why some of them are so persistent. You can get rid of pesky ads in a few steps. Feel free to check out the article titled, "Get rid of pop-up ads on your Galaxy phone" for more information regarding the removal of those unwanted ads. I have included a link below that contains the recommended article. Without knowing more information, like your previous model of device, or what you may be currently experiencing with your current device, I suggest reaching out to Samsung Support if you would like further assistance and/or troubleshooting. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00084982/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. Pop-up ads have nothing to do with the phone itself. They are caused by third-party apps installed on your phone. Ads are a way for app developers to make money, and the more ads that are displayed, the more money the developer makes. This is why some of them are so persistent. You can get rid of pesky ads in a few steps. Feel free to check out the article titled, "Get rid of pop-up ads on your Galaxy phone" for more information regarding the removal of those unwanted ads. I have included a link below that contains the recommended article. Without knowing more information, like your previous model of device, or what you may be currently experiencing with your current device, I suggest reaching out to Samsung Support if you would like further assistance and/or troubleshooting. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00084982/
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultra gives you the best of both worlds.
on September 11, 2023
Posted by: Skywave
[This review was collected as part of a promotion.] I'm a person who likes a tablet size screen. It's mostly because of reading and looking at schematics in electronics work. This S23 ultra allows me to use the camera to take pictures of surface mount devices on circuit boards and to troubleshoot issues. Then to lookup schematics to then do point to point testing of components. The screen size of the Ultra gives me the freedoms of a phone plus tablet in one and fits in my pocket. The system is built on years of the S series and so far I'm not disappointed in the operation and battery life of this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works with everything I need.
on September 11, 2023
Posted by: Justyourordinaryitguy
[This review was collected as part of a promotion.] I primarily use my device for work. I work cybersecurity and need to take notes when needed. I am also able to use certain applications to allow for pentesting or utilizing a hotspot for pentesting. Neat to be able to work on the fly and on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The fun is great.
on September 11, 2023
Posted by: Kazzzko
[This review was collected as part of a promotion.] I absolutely love my phone but I think the camera was super hype and I haven't been able to get the detail pictures that I want. But other than that, it's a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
this phone is amazing
on September 11, 2023
Posted by: SkyyGuyy
[This review was collected as part of a promotion.] I use my s23 ultra for lots of things but the camera truly shines in the camera department. it has things like 100x zoom, Amazing video stabilization, 8k 30 fps video, moon ai shot technology, hyperlapse star trails feature is one of my faves, take an hour long hyperlapse with it turned on and youre presented with a 15ish second video that'll truly impress you.
Value
5
Written by a customer while visiting Samsung US