Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9 out of 5
4.9
(16,873 Reviews)
Open Ratings Snapshot
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product. 
(
45 out of 51
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5 out of 5
5
Galaxy Note
on September 11, 2023
Posted by: Lesygrl03
[This review was collected as part of a promotion.] I love the features of this phone...I play games, watch movies videos...the graphics are awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone All Around
on September 11, 2023
Posted by: flowerchild
[This review was collected as part of a promotion.] The Samsung Galaxy S23 Ultra has taken smartphone technology to unprecedented heights offering users an unparalleled experience that combines stunning design cutting-edge performance and a plethora of innovative features. This flagship device truly sets a new standard for excellence in the realm of smartphones.
Unrivaled Display and Design:
One of the standout features of the Samsung Galaxy S23 Ultra is its truly awe-inspiring display. With a gorgeous and expansive Super AMOLED screen boasting vibrant colors deep contrast and stunning clarity every image and video comes to life in breathtaking detail. The device's slim and sophisticated design featuring minimal bezels and glass-backed elegance further enhances its visual appeal.
Remarkable Performance:
Under the hood the Galaxy S23 Ultra houses a powerhouse of performance making it a top contender in the flagship smartphone segment. Equipped with the latest and most advanced processor it effortlessly handles demanding tasks multitasking and resource-intensive applications with ease. Switching between apps opening large files and gaming become seamless ensuring a smooth and responsive user experience.
Unmatched Camera Capabilities:
Samsung has consistently raised the bar in smartphone photography and the Galaxy S23 Ultra is no exception. With its cutting-edge camera system including multiple lenses and enhanced software capturing stunning photos and vi
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing. The camera is phenomenal.
on September 11, 2023
Posted by: Kevgalaxy
[This review was collected as part of a promotion.] The camera is amazing. The specs on this phone are amazing too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I think the phone could be a little more bigger
on September 11, 2023
Posted by: Bama38
[This review was collected as part of a promotion.] I be streaming live sports on my Galaxy also be playing Games on my Galaxy the camera is on point
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is great but..
on September 11, 2023
Posted by: Sly12523
[This review was collected as part of a promotion.] This phone is great compare to the s22 ultra. Also camera quality is better. One thing i dont like is to slipery to my hand is hard to hols it with out a case.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Workhorse
on September 11, 2023
Posted by: UltraRed
[This review was collected as part of a promotion.] Great, reliable, powerpacked phone. Very happy with battery, computer and camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Should have been better thought through.
on September 11, 2023
Posted by: LeeWeezy
[This review was collected as part of a promotion.] The S23 Ultra is a good phone, I just feel like it could have been better. I have used the stylus 3 times since I got the phone on the release date. Once u add a case there isn't much protection on that side.
A head phone jack would be great, but I guess I have to buy a c-port headset for that. The volume and power button on the same side stacked doesn't work for me. If the volume was on the left side it would be more useful. The flash light could be brighter and for what ever reason when I ask assistant to turn it on, it's always dimmer then manually turning it on.
Typing on any samsung phone as always been a challenge. Either adding a "b" instead of the space bar or typing "r" instead "t" while typing. There is also a sound, like a moving sound coming from the camera that happens when I bring the phone to my ear from texting. Not sure what it is but doesn't seem right.
Overall it's a better phone then my old S10 ultra. Can't wait for the S25 Ultra.
Value
3 out of 5
3
Response from Samsung USBy Debra, Social Commerce, September 13, 2023
Hello there LeeWeezy,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although the Galaxy S23 Ultra lacks a 3.5mm headphone jack, you can still use wired headphones that plug via USB-C to listen to your content, or you can use a USB-C to 3.5mm jack adapter, if Bluetooth enable earbuds are not your cup of tea. Did you know that we also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to protecting your investments? Samsung Care+ is great to have for those unfortunate situations in life like leaving your phone behind on the train, having it stolen, dropping your device in a pool, or dropping it and shattering the screen. We even have over 700 authorized repair locations nationwide to take your device to be repaired which helps you get back to what you love most in life. Please do not hesitate to reach out to Samsung Support if you would like any further assistance and/or help with troubleshooting your Galaxy devices. Thank you for being a steadfast Samsung customer.
- Debra

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Had it for 3 months
on September 11, 2023
Posted by: DenHob
[This review was collected as part of a promotion.] I upgraded from a galaxy S9 to the S23Ultra. I love it so far! I really enjoy the long battery life. I've run the Hotspot for hours and never killed the battery! That's a first for me. Good job Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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