Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Swiss Army knife/Smart phone
on September 11, 2023
Posted by: Bama4life251
[This review was collected as part of a promotion.] Hi my S23 ultra is the ultimate device for work and play,my life is kept organized with this great device. First it's a large device but with the slightly flatten sides it feels better in the hand than the S22 ultra. The cameras are outstanding I never worry about capturing those special moments with my kids there is never a bad shot, as for work the spen makes signing documents and going through emails a breeze. Lastly when it's time to relax it handles gaming without over heating...it's the perfect device for a busy day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent features.
on September 11, 2023
Posted by: Shelbbank
[This review was collected as part of a promotion.] My Samsung S23 Ultra is very good. It gets good reception, downloads fast, pictures are good quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but delicate
on September 11, 2023
Posted by: Odin13
[This review was collected as part of a promotion.] This phone has excellent graphics, sound, and style. I absolutely love the camera! I am not a fan of how delicate it is. I had it for a week and the screen cracked and the second one it cracked 2 weeks in. I had my last Galaxy for 4 years with no screen issues, not a scratch.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 13, 2023
Howdy Odin13,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the armor aluminum frame, the Gorilla Glass Victus 2 display, and its water resistant IP68 rating (Based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use) make the Galaxy S23 Ultra a durable device? We strongly recommend protecting all of your Galaxy devices with screen protectors and cases. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate peace of mind when it comes to protecting your investments. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on the train, having it stolen from your briefcase, spilling your coffee onto your speakers and damaging them, to dropping your phone and shattering the screen while carrying in your groceries. With over 700 authorized repair locations available nationwide to take your device to be repaired, we strive to help you get back to what you love doing the most in life. Please feel free to reach out to Samsung Support if you would like any additional assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the armor aluminum frame, the Gorilla Glass Victus 2 display, and its water resistant IP68 rating (Based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use) make the Galaxy S23 Ultra a durable device? We strongly recommend protecting all of your Galaxy devices with screen protectors and cases. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate peace of mind when it comes to protecting your investments. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on the train, having it stolen from your briefcase, spilling your coffee onto your speakers and damaging them, to dropping your phone and shattering the screen while carrying in your groceries. With over 700 authorized repair locations available nationwide to take your device to be repaired, we strive to help you get back to what you love doing the most in life. Please feel free to reach out to Samsung Support if you would like any additional assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Phone Love my S23 Ultra
on September 11, 2023
Posted by: PIKUS7
[This review was collected as part of a promotion.] I had have been looking for the perfect phone since It's essential for my job and this is by far the best at everything starting from awesome quality camera, perfect one UI system, with such a beautiful and solid phone structure. This phone is really well build. I can assure if you are looking for a well packed smartphone. You can't go wrong with the Samsung S23 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has brought me back from sadness
on September 11, 2023
Posted by: Jacob4salad
[This review was collected as part of a promotion.] I had an S21 before and switched to the iPhone 13, and it was the worst experience ever. I'm glad to switch back and enjoy all the new features alongside the display.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love It!!!!
on September 11, 2023
Posted by: Mythicalwshisper22
[This review was collected as part of a promotion.] I am happy that I am able to use a phone that not only works with me, but also works for me. I enjoy the pictures and the camera resolution is clearer than ever!!! This is why I enjoy all Samsung technology, it's just amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S23 Ultra
on September 11, 2023
Posted by: Rojo7575
[This review was collected as part of a promotion.] I use my new phone for everything! I watch TV shows, movies, and play games. Oh yea, I use it for work too. 😀 of course I even use it as a phone and a camera. I love the quality of movies and pictures it gives. I always buy Samsung and always will.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and screen size
on September 11, 2023
Posted by: Amanda47
[This review was collected as part of a promotion.] Can take great pictures and do great editing. Screen size makes filling out applications and watching movies easy.
Value
5
Written by a customer while visiting Samsung US