Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
1
This Phone has No Visual /Virtual Voicemail App.
on September 11, 2023
Posted by: Honest
[This review was collected as part of a promotion.] This is a Fantastic Phone, however; Samsung will push you to contact the Carrier yet I've checked all the forms and no Carrier has the Visual Voicemail App. The Samsung Galaxy Store Visual Voicemail App is not supported by this device.
Stuck with using the 2000 voicemail on the expensive phone. Else the phone is a great phone.
Stuck with using the 2000 voicemail on the expensive phone. Else the phone is a great phone.
Thanks for reading, don't buy it. Opt for Galaxy Note 20 Ultra; I've had lost mine. Sadly ; I purchased this one.
Value
1
Response from Samsung USBy Debra, Social Commerce, September 18, 2023
Hi Honest,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Accessibility settings can help make your Galaxy device more enjoyable and simpler to use. Read your voicemail on your phone screen or add captions to all types of audio and media with Live Caption. You can also use Live Transcribe to create a transcript of your conversation, with added descriptions of other sounds in the environment as well. When you have the free time out of your day, please take a look at the article titled, "Use Live Caption and Live Transcribe on your Galaxy device" to help resolve what you have been experiencing with your device. Let us know if you have any questions for us or if you would like any additional assistance by contacting Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00092542/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Accessibility settings can help make your Galaxy device more enjoyable and simpler to use. Read your voicemail on your phone screen or add captions to all types of audio and media with Live Caption. You can also use Live Transcribe to create a transcript of your conversation, with added descriptions of other sounds in the environment as well. When you have the free time out of your day, please take a look at the article titled, "Use Live Caption and Live Transcribe on your Galaxy device" to help resolve what you have been experiencing with your device. Let us know if you have any questions for us or if you would like any additional assistance by contacting Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00092542/
Written by a customer while visiting Samsung US
Customer Rating
5
Camera quality
on September 11, 2023
Posted by: Chrisman
[This review was collected as part of a promotion.] I love the quality of the cameras and the the features that come with this phone! I took pictures of the blue moon that where Phenomenal. I hope to travel with it out of the country to take even crazier pictures and maybe even start a new career!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The improvements on this phone are much better
on September 11, 2023
Posted by: Dragonfly45
[This review was collected as part of a promotion.] I use my phone, for work, to clock in and out.
To play my games, and to read my emails. I do everything on this phone.
To play my games, and to read my emails. I do everything on this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone now
on September 11, 2023
Posted by: Chocobro
[This review was collected as part of a promotion.] It's a fast. Quick updates. Decent battery life. The pen is useful for quick notes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new camera
on September 11, 2023
Posted by: Brightlights39
[This review was collected as part of a promotion.] The Galaxy phones have consistently improved the quality of their camera. The S23 ultra is no different. Clearer photos while using the longer zoom, great editing features and the improved night mode is excellent. My northern light pictures are amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing!!!!
on September 11, 2023
Posted by: Eman213
[This review was collected as part of a promotion.] It produces the best pictures ever and has amazing zoom and recording video and it has amazing battery life as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has it all!
on September 11, 2023
Posted by: TS23ultralover
[This review was collected as part of a promotion.] I love all of the features this phone has! The camera is the best I've had in any phone, and I love that it automatically switches to nightography mode! The storage is phenomenal, so I don't even miss having an SD card. Great for streaming, gaming, making videos, social media etc. Need to make note of something with no paper or pen? Grab that s pen and doodle away and save it to your notes! Best purchase ever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than advertised
on September 11, 2023
Posted by: JoeCia
[This review was collected as part of a promotion.] I work with Machinery and my phone takes extreme abuse. I dropped it in oil, while streaming TV and listening to the Bluetooth and somehow it came back like the Terminator. I got rid of my other new phone as it couldn't stand the elements I put it thru. A big thanks to the people who test these devices.
Value
5
Written by a customer while visiting Samsung US