Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
perfect reliability
on September 16, 2023
Posted by: KnownTraveler
[This review was collected as part of a promotion.] I use it to manage my life. From operating my smart home, managing online passwords, banking, travel accommodations, etc. It has not let me down yet and makes life a lot easier and simpler.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love this phone!
on September 16, 2023
Posted by: TurboTy
[This review was collected as part of a promotion.] It's one of the best Android phones you can buy, but it's a no-go for anyone with an S22 Ultra in their pocket. The question isn't whether the S23 Ultra is a good flagship smartphone. We know it is. But like the iPhone 14 and the Pixel 7, it builds on greatness rather than inventing it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A really great, versatile phone.
on September 16, 2023
Posted by: Caitsith810
[This review was collected as part of a promotion.] I got my S23 Ultra a few months ago and I love this phone. It's fast, has a great camera system and the battery lasts all day, even when I'm using it for Doordash and Grubhub food deliveries. The screen is sharp and the colors are great. My only quip with this phone is that the camera could be better at night particularly with video. The photos are amazing. The videos could use some adjustments.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Can't believe I switched.
on September 16, 2023
Posted by: NonTrad94
[This review was collected as part of a promotion.] Let me just start by saying, I am sure about 95% of people say this and have some bogus review to leave, however, this is not that. I had done my fair share of research before making this purchase, I am a die hard apple user. Addict. Whatever you would like to call it, but this, felt nice. Smooth. And the camera is phenomenal. Only con I have found, which might be user error, is the finger printer scanner. It is SO hard to register a finger. Overall I would buy again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Latency / Split screen
on September 16, 2023
Posted by: GUCCI1
[This review was collected as part of a promotion.] Find my self having to restart my phone often when I minimize the screen for apps like YouTube hulu Netflix ect. Sometimes the screen freeze when watching a show and multitasking. Afterwards the area when the show was playing freezes and then when I try closing the app that is frozen it causes the whole phone to be stuck with no option to close or open anything gotta restart Afterwards
Value
3
Response from Samsung USBy Debra, Social Commerce, September 19, 2023
Aloha Gucci1,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your Galaxy 23 Ultra has been updated with the most current version of software. For your convenience, I have included a link with your software update below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out the article that I have also linked below for you titled, "Samsung phone or tablet freezes and crashes" to help resolve what you have been experiencing with your device. Feel free to reach out to Samsung Support after reviewing the provided resources if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your Galaxy 23 Ultra has been updated with the most current version of software. For your convenience, I have included a link with your software update below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out the article that I have also linked below for you titled, "Samsung phone or tablet freezes and crashes" to help resolve what you have been experiencing with your device. Feel free to reach out to Samsung Support after reviewing the provided resources if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s23 ultra is the best!
on September 16, 2023
Posted by: Banditbabe
[This review was collected as part of a promotion.] I use my s23 ultra for literally everything!
Calendar, kids school apps, maps, professional quality photographs, researching every little question kids ask, tracking my health, you name it!
It makes my life soo much easier!
Calendar, kids school apps, maps, professional quality photographs, researching every little question kids ask, tracking my health, you name it!
It makes my life soo much easier!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
10 out of 10 would recommend
on September 16, 2023
Posted by: JessicaFlame
[This review was collected as part of a promotion.] The Galaxy S23 is the best model so far. I've had every model since the Note 7. And by far the S23 Ultra is the winner. If you thought the S22 Ultra had a good camera wait until you see this one! It knocks iPhone out of this world. It's the creme de la creme!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on September 16, 2023
Posted by: Handyandy
[This review was collected as part of a promotion.] A powerhouse of a phone with an amazing camera. Love the size and screen clarity.
Value
5
Written by a customer while visiting Samsung US