Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Everything it is supposed to be
on September 21, 2023
Posted by: Nix2six
[This review was collected as part of a promotion.] This phone is everything you expect it to be. By far the best phone available, and that will continue until the s24 launches.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing design and features
on September 21, 2023
Posted by: Calypstial
[This review was collected as part of a promotion.] Definitely one of the best camera experiences in a mobile device. Its extremely easy to tailor the functions of the phone to your specific needs. I consume media, music and video, through various apps and sometimes play games at the same time. There is never a moment of hesitation in the software. The s23 has been great for multitasking. The clarity of the screen is amazing and functions such as smart view have come in handy. There has yet to be a feature i needed that wasn't available. Excellent device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Phone on the world
on September 21, 2023
Posted by: Kingpiratee
[This review was collected as part of a promotion.] The best Phone on the world.. recommended.........
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The is the best Samsung phone
on September 21, 2023
Posted by: Kingman1314
[This review was collected as part of a promotion.] Having this phone really got me more into mobile gaming. I love everything about it. The only problem I have is the emojis for the phone. I believe this phone can be even better if the emojis looked how the iPhones are
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra is more than just a smart phone.
on September 21, 2023
Posted by: Leopio
[This review was collected as part of a promotion.] The New S23 Ultra is a pocket computer, so much to explore in depth to really enjoy all what Samsung has provided with innovative features packed with full customization with no limits. The S23 Ultra design is perfectly kept inspired by the Note 20 by the curved edges, S-pen, screen size, etc. Perfecting this platform with its sharp resolution and frames per second with its snap dragon proccessor. I use it for messaging, gaming, videos, and web browser. Truely is incredible gaming and watching videos as the screen is wide and the visual quality is very realistic. I take photos with the S23 Ultra, and image quality is beyond fantastic. Love the phone, definitely recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is amazing!
on September 21, 2023
Posted by: ASSASSIN
[This review was collected as part of a promotion.] I personally use my Samsung s23 ultra for watching videos texting and talking with friends. It's really fast compared to previous phones that I have owned that tended to lag behind. It's even more amazing that you can multitask by having multiple windows open. And the pictures are some of the best quality before I ne er really took pictures much but this phone has changed that with how good the quality is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A true Note series replacement! Android excellence
on September 21, 2023
Posted by: AndroidDoesIt
[This review was collected as part of a promotion.] After having the Note 8, 9, 10+ & 20 Ultra, I was saddened to see that the line was being discontinued. I decided to ride my N20U until it dies, skipping the 21 & 22 series, especially since Samsung decided to do away w/ expandable storage (microSD card). I use my phone more than my computer so I need a ton of space, cloud services just don't cut it. I shoot lots of 4K/60 video (youth sports), photos & carry over 100GB of music with me so a paltry 128GB of base storage wouldn't do. When the S23U was announced w/ 256GB as the base option, it got my attention. When Samsung offered to double the storage to 512GB for no extra cost during it's release I decided to jump on it. Great decision!
The speed of the Snapdragon 8 Gen 2 is phenomenal! Everything runs snappy, with no lag or slowdown. The phone also almost never gets hot. The only time I have noticed it even get warm was after video recording for over an hour, and during gaming after the first 20 minutes. Even then, the performance was great!
The new camera system lived up to the hype as well. The pictures from the new 200MP sensor are indeed incredible, & are easily the best of any phone I have used. The color & contrast are consistently to my liking & detail is expectedly crisp. The dual 3x/10x zoom is extremely useful, as is the nightography. The biggest improvement though has to be the video. Easily top 2 phone in video quality!
Everything else is just as refined & the screen is amazing! Media & work powerhouse device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Amazing camera
on September 21, 2023
Posted by: Bellsandwhistles
[This review was collected as part of a promotion.] Camera is amazing but software keeps glitching. Have had to order another one.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 25, 2023
Howdy Bellsandwhistles,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you have not updated the software on your Galaxy S23 Ultra yet, please do so as soon as possible. I have provided a link below that contains your device's update, for your quick access. If, for any reason, you would like additional assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you have not updated the software on your Galaxy S23 Ultra yet, please do so as soon as possible. I have provided a link below that contains your device's update, for your quick access. If, for any reason, you would like additional assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US