Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Best phone on the market, hands down!
on November 10, 2023
Posted by: Feelsy
[This review was collected as part of a promotion.] I've tried my Galaxy S23 Ultra and compared it to a friend's Apple iPhone 15 Pro Max. I could zoom my camera into my friends truck from almost a mile away and see the interior, and my friends iPhone couldn't even properly scan a barcode. Their iPhone also seems to have an overheating problem, whereas I have no issue even remotely similar on my S23. It's cool that the iPhone has a titanium frame and all, but Essential Phone did that first years ago, so it's not that great of an achievement. Anyways, Apple almost had me convinced to switch until I actually got my hands on their new phone. I don't think I'll ever switch from Samsung now at this point. Besides, iOS is like using the smartest dumb phone compared to what we can do on Android.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast and sleek
on November 10, 2023
Posted by: Heathermarie111
[This review was collected as part of a promotion.] Like most of us, I live on my phone. My previous phone (s20+) was a few years old and while there wasn't anything wrong with it, I was ready to upgrade. The processor speed is super fast! I love it! It tackles everything I need to do in a swift manner. No waiting. Love it. Nice big screen videos and pictures look great. It's not another world by any means, but it's the latest and greatest so it has all the newest performance stats you'd expect. I'm not disappointed at all, but upgrading nowadays isn't really earth shattering. It's literally the updated version of what I already had. No glaring issues or anything. I expected a little different/updated features with the UI but it's literally the exact same. Not a bad thing, just expected a little something different I suppose. I'd but it again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features thats needed daily
on November 10, 2023
Posted by: BestFriendS23Ultra
[This review was collected as part of a promotion.] This phone has all the capabilities thats needed for your daily usage and then some out smarts iphones in every catagory will for ever be an android user for life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
amazing phone and quality
on November 10, 2023
Posted by: acepablito787
[This review was collected as part of a promotion.] phone is amazing the screen is so bright i can see it outsides in the morning, the camera quality is amazing the apps optimization are getting there too, i will be staying with this phone for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice camera, best display
on November 10, 2023
Posted by: Austin23ultra
[This review was collected as part of a promotion.] Best AMOLED display to play game and watch movies. Night mode camera is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S23 ultra is awesome
on November 10, 2023
Posted by: MissTT
[This review was collected as part of a promotion.] I absolutely love my s23 ultra itvhas so many new features and easy to use.
Value
3
Response from Samsung USBy Social Commerce, November 13, 2023
Good day MissTT,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are so excited to hear that you have been enjoying the full functionality and all of the features that your Galaxy S23 Ultra has to offer! Please do not hesitate to contact Samsung Support if you have any questions for us or if you would like to share any other feedback with us. We're always here for you! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are so excited to hear that you have been enjoying the full functionality and all of the features that your Galaxy S23 Ultra has to offer! Please do not hesitate to contact Samsung Support if you have any questions for us or if you would like to share any other feedback with us. We're always here for you! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
I Love that I can disable battery charging to play
on November 10, 2023
Posted by: JoeyJoeJo
[This review was collected as part of a promotion.] The Samsung Galaxy S23 ultra is a great streaming device and gaming device as well. Its definitely an upgrade from my previous device. The S pen is so useful as well. I use it to navigate my way around the screen. When I want a more percise tap on the screen. I also love the one game feature where I can disable the battery while charging to play game to save my device from heating up more then it should. The phone is definitely worth upgrading!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on November 10, 2023
Posted by: Amandaq912
[This review was collected as part of a promotion.] Only complaint is that the back of the phone cracked in the first week
Otherwise excellent battery life. Excellent screen. Excellent pictures.
Otherwise excellent battery life. Excellent screen. Excellent pictures.
Value
5
Written by a customer while visiting Samsung US